Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » PHP Error Causing Page Issues

  • Hey… fresh install and I’m getting this error from the logs:

    [24-Dec-2019 00:33:11 UTC] PHP Warning: Cannot modify header information – headers already sent in /home/294418.cloudwaysapps.com/veqczhzega/public_html/wp-content/plugins/awesome-support/vendor/ericmann/wp-session-manager/includes/class-wp-session.php on line 142

    When the plugin is disabled and I try to edit or create a new page, this error happens.

    Please review and let me know what’s going on. FYI… no pro plugs installed, just the free core.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @michamclain ,
    you need to apply the patches to the PHP files documented on this page:
    https://support.lewe.com/docs/building-a-free-support-website/plugin-awesome-support/
    Best regards,
    George

    Thanks for the heads up…

    Can you release those patched files as a downloadable ZIP somehow instead, for those of us who can’t figure out what to add/remove?

    Thanks!

    • This reply was modified 2 years, 4 months ago by CrazySerb.
    Thread Starter MichaMcLain

    (@michamclain)

    Yeah… I agree. While I can apply these patches, if you know about the issue, why don’t you just fix it and release a maintenance version? Seems like extra hoops for no reason.

    Thanks,
    Micha

    Just to avoid any misunderstandings, I am not affiliated with the plugin or the company providing it. I am just a user too. I noticed these bugs and documented how to fix them.

    Remember that this is just a small fix and I can understand that full product releases are not published for each of those. I hope that they come out with the final 6.0.0 soon where this and many other things are fixed or improved.

    Thread Starter MichaMcLain

    (@michamclain)

    George,

    lol… yeah, I totally assumed you were part of this team. I’m sorry about that.

    Thanks for the patch you gave and hopefully the dev team will jump in get this updated!

    Micha

Viewing 5 replies - 1 through 5 (of 5 total)
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