Title: PHP error
Last modified: March 29, 2023

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# PHP error

 *  [laurerl](https://wordpress.org/support/users/laurerl/)
 * (@laurerl)
 * [3 years ago](https://wordpress.org/support/topic/php-error-587/)
 * Hello,
 * I’m trying to get support, but no answers.
 * I have this error :
   _`Une erreur de type E\_ERROR a été causée dans la ligne 
   548 du fichier /home/ocean/public\_html/wp-content/plugins/wappointment/vendor/
   illuminate/database/Connection.php. Message d’erreur : Uncaught PDOException:
   SQLSTATE[HY000]: General error: 1273 Unknown collation: '' in /home/ocean/public\
   _html/wp-content/plugins/wappointment/vendor/doctrine/dbal/lib/Doctrine/DBAL/
   Driver/PDOConnection.php:73 Stack trace: #0 /home/ocean/public\_html/wp-content/
   plugins/wappointment/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.
   php(73): PDO->prepare('set names 'utf8...', Array) #1 /home/ocean/public\_html/
   wp-content/plugins/wappointment/vendor/illuminate/database/Connectors/MySqlConnector.
   php(45): WappoVendor\Doctrine\DBAL\Driver\PDOConnection->prepare('set names '
   utf8...') #2 /home/ocean/public\_html/wp-content/plugins/wappointment/vendor/
   illuminate/database/Connectors/MySqlConnector.php(25): WappoVendor\Illuminate\
   Database\Connectors\MySqlConnector->configureEncoding(Object(WappoVendor\Doctrine\
   DBAL\Driver\PDOConnection), Array) #3 /home/ocean/public\_html/wp-content/plugins/
   wappointment/vendor/illuminate/database/Connectors/ConnectionFactory.php(155):
   WappoVendor\Illuminate\Database\Connectors\MySql`_
 * I can’t reactivate the plugin without crashing my website. Can someone help me?
 * Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Ben](https://wordpress.org/support/users/benheu/)
 * (@benheu)
 * [3 years ago](https://wordpress.org/support/topic/php-error-587/#post-16607638)
 * Hi Laure,
 * I tried to reply to you several times on your [@orange](https://wordpress.org/support/users/orange/).
   fr email address, but I get an error from your mail server each time.
 * Anyway, can you try this updated version here:
 * [https://wappointment.com/uploads/wappointment.zip](https://wappointment.com/uploads/wappointment.zip)
 * Try that and let me know.
 * Ben
 *  Thread Starter [laurerl](https://wordpress.org/support/users/laurerl/)
 * (@laurerl)
 * [3 years ago](https://wordpress.org/support/topic/php-error-587/#post-16611173)
 * Hi Ben,
 * Thank you for your reply.
 * I updated with this version you send but it’s not working.
 * I have the same error :
 * SQLSTATE[HY000]: General error: 1273 Unknown collation: ” (SQL: select * from`
   wp_wappo_services` where `wp_wappo_services`.`deleted_at` is null order by `sorting`
   asc limit 3)
 * And this one too :
 * SQLSTATE[HY000]: General error: 1273 Unknown collation: ” (SQL: select * from
   information_schema.tables where table_schema = ocean_oceanoform2017 and table_name
   = wp_wappo_migrations)
 * Thank you
 *  Plugin Contributor [Ben](https://wordpress.org/support/users/benheu/)
 * (@benheu)
 * [3 years ago](https://wordpress.org/support/topic/php-error-587/#post-16611523)
 * Hi,
 * Could you contact us through our contact form with maybe a different email address
   than the [@orange](https://wordpress.org/support/users/orange/).fr email so that
   we support you better?
 * Let me know,
 * Ben
 *  Plugin Contributor [Ben](https://wordpress.org/support/users/benheu/)
 * (@benheu)
 * [3 years ago](https://wordpress.org/support/topic/php-error-587/#post-16611844)
 * Meanwhile you can try again that package:
 * [https://wappointment.com/uploads/wappointment.zip](https://wappointment.com/uploads/wappointment.zip)
 * I’ve just modified it.
 * Let me know,
 * Ben

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PHP error’ is closed to new replies.

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 * [Appointment Bookings for Zoom GoogleMeet and more - Wappointment](https://wordpress.org/plugins/wappointment/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Ben](https://wordpress.org/support/users/benheu/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/php-error-587/#post-16611844)
 * Status: not resolved