• Resolved vastdesign

    (@vastdesign)


    Hi, our host tried to fix a php error. Can you help? Message from our support:

    I have reviewed the matter and the current session file on the server is:

    > -rw——- 1 lifevac lifevac 134 Jun 11 2020 /var/cpanel/php/sessions/ea3/sess_b2bc247c0129c9f5ff151978a3f2bd7c

    however, your plugin is looking for the following session file:

    > /var/cpanel/php/sessions/ea3/sess_48d6384af33c794a6514f076b50aa6e4

    I have attempted to clear your website cache and the server-side cache in an attempt to resolve the issue, however, the same persisted.

    With the above in mind, we recommend consulting with the developers of the plugin and if any changes have to be made to your server environment you can contact us at any time and we will gladly assist you.

    The page I need help with: [log in to see the link]

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  • Hello, I have a similar problem, did you manage to solve it? Could you tell me what you did to fix it? I will apreciate a lot.

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