Support » Plugin: Strong Testimonials » PHP Compatibility

  • Resolved My247restore

    (@my247restore)


    Hello there,

    Love the plugin, but it does not function on any PHP version higher than 7

    I have the link to our testimonial page currently only working on 7. If I switch to 7.1-7.4 it breaks.

    Is there any update in the works or fixes for this?

    Theme Choices Version: 4.0 by Kreisi

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @my247restore,

    I have the plugin running successfully on several sites using different versions of PHP ranging from 7.1 – 7.4. Just now I installed it on a site running PHP v7.4 and it is working without any issues. The websites are all using the Genesis framework.

    I just clicked on the link you provided and the page loads for me. No sure what version you currently have PHP set to. The first time I clicked on the link it did take quite a long time to load. You may want to consider using paging so it loads more quickly.

    Yeah this theme is beginning to cross over into its golden years for sure. Not sure what paging is but Im always open to new feedback.

    As far as the php I am currently using 7. If I set it any higher it scrambles/shrinks the content for Testimonials.

    I’ll set it at 7.1 so you can see.

    Let me know when it’s 7.1. What version of WP are you running?

    For the paging there is a setting in the views where you can set it to show a certain number of testimonials per page. If you set it to 20 then 20 testimonials will be loaded and there will be next/previous buttons on the bottom.

    It’s currently at 7.1

    Running WP 5.4.2

    Gotcha on the testimonial load. I set to 20

    I clicked on the link and it is loading for me in both Chrome and Firefox.

    Not sure if there could be caching involved as it still seems to be loading all the testimonials. Just to make sure you were in the right place. Testimonials -> Views. Edit the view and scroll down to the “Extra” section.

    Plugin Support mplusb

    (@mplusb)

    Hi @my247restore,

    I just double checked the plugin with PHP versions higher than 7 (7.2 & 7.4) and it seems to be working OK.
    I cannot replicate the same issue on my end.

    Can you please install this plugin: https://wordpress.org/plugins/health-check/ ?
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate Strong Testimonials and see if the same issue happens with a default WordPress theme (Twenty Nineteen for example) and no other plugins.
    Please let me know how it goes!

    Warmly,
    Mihaela

    Hi Mihaela,

    I installed the troubleshooting mode and enabled the strong testimonials plugin. It seems to be working fine now even with PHP 7.4

    So I’m assuming its the theme causing the issues however it still doesn’t give me the same issue if I have it set at php 7. Weird?

Viewing 7 replies - 1 through 7 (of 7 total)
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