PHP code changes blanked out my dashboard – restored but now having problems

  • Resolved FlouredBaker

    (@flouredbaker)


    9 years, 6 months ago

    Hey everyone –

    New to the forums, and I hope that I can correctly convey this so that someone can help.

    I was working in my dashboard on my site – http://www.theflourishingbaker.com. I decided I wanted to try and customize my ‘Read More’ link to be centered on my post rather than off to the right. I went into my functions.php after reading some posts that showed I could manipulate the code from there. Bad idea. Having no coding experience what so ever, I added something and got the white screen after trying to update. I completely panicked and thought I couldn’t fix it. I tried to close everything out to go back into WordPress from the Mojo website, and it asked me to install WordPress 4.0. I had already done that weeks ago, so I wasn’t sure why it was asking me to do that but I did it anyways.
    It installed and now I had two instances of WordPress in my installs. Version 3.9.1 and now the 4.0. I went to log in under my normal user name and password and nothing. I tried again, nothing. Finally I asked it to recover my password and it said my username wasn’t valid. It was like I never had a WordPress.

    Finally after many tears and freak outs, we were able to go back to my hosting control panel and restore my site from a backup that had just been completed an hour before. (Whew!) So the site is back up and working. However, going back into the WordPress I still see there are two instances of WordPress in there. The 3.9.1 version and the 4.0 version. I was able to finally get into my Dashboard and thought everything was ok, until I went to go edit one of my posts. Now I am seeing this happen: (Screenshot of problem via this link)

    https://drive.google.com/file/d/0Byj5PIugLtS2bWd6YUtYZFh4TU0/view?usp=sharing

    My posts are showing up on the website, but when I go to try and edit them or create a new post, I have no options for anything. The Add Media, Shortcodes, and Add Contact form are the only things I can use where as before, I had plenty of options for creating posts.
    I am thinking it is because of the two installs that is creating the problem. I have backed up my site after the restore, so in case I have to uninstall something, I have all my files.

    Please let me know if you need any more information and I will gladly provide.
    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 6 months ago

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fourteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    If that doesn’t make any difference, how do you mean you have both 3.9.1 and 4.0 files? Do you have two copies of the same files in separate directories, or are they all in the same directory and just named different?

    Thread Starter FlouredBaker

    (@flouredbaker)

    9 years, 6 months ago

    It was something completely on the back-end. I had to contact Bluehost to help me and there were core files they needed to reset. Nothing I could have done would have helped. But thanks for trying to assist James.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 6 months ago

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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