Title: PHP 7 causing an error
Last modified: March 18, 2019

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# PHP 7 causing an error

 *  Resolved [briandreyer](https://wordpress.org/support/users/briandreyer/)
 * (@briandreyer)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/)
 * I upgraded my hosting to PHP 7, I’m running events manager version 5.9.5. I’m
   getting this error when viewing an event page:
 * Fatal error: Uncaught Error: Call to undefined function mysql_connect() in /home1/
   mosaicha/public_html/db.php:7 Stack trace: #0 /home1/mosaicha/public_html/wp-
   content/themes/divi-child/single.php(8): include() #1 /home1/mosaicha/public_html/
   wp-includes/template-loader.php(77): include(‘/home1/mosaicha…’) #2 /home1/mosaicha/
   public_html/wp-blog-header.php(19): require_once(‘/home1/mosaicha…’) #3 /home1/
   mosaicha/public_html/index.php(17): require(‘/home1/mosaicha…’) #4 {main} thrown
   in /home1/mosaicha/public_html/db.php on line 7
 * I rolled back PHP to 5.6 and that works fine with the plugin. Anyone else have
   similar issues and have a fix to use it with php7? (I’m using BlueHost if it 
   helps).
 * Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [timrv](https://wordpress.org/support/users/timrv/)
 * (@timrv)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11325287)
 * Hello,
 * Based from the errors, It seems like they are not from Events Manager.
 * What specific version of PHP 7 are you using? Could you perhaps try and use PHP
   7.1?
    Are you also using the latest versions of WP?
 * 1. /home1/mosaicha/public_html/db.php
    **– Not from EM and WP doesn’t have db.
   php on main folder**
 * 2 /home1/mosaicha/public_html/wp-content/themes/divi-child/single.php(8): include()#
   1 /home1/mosaicha/public_html/wp-includes/template-loader.php(77): include(‘/
   home1/mosaicha…’) #2
    **– This is from DIVI THEME**
 * 3. /home1/mosaicha/public_html/wp-blog-header.php(19): require_once(‘/home1/mosaicha…’)#
   3 /home1/mosaicha/public_html/index.php(17): require(‘/home1/mosaicha…’) #4 {
   main} thrown in /home1/mosaicha/public_html/db.php on line 7
    – These are from
   WordPress Files
 * What I would suggest is make sure you’re using Latest versions of WordPress and
   switch to PHP 7.1. After that start and switch to any twenty series theme. If
   there are still errors, Try and deactivate the plugins one by one until the error
   is gone.
 *  Thread Starter [briandreyer](https://wordpress.org/support/users/briandreyer/)
 * (@briandreyer)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11325916)
 * Interestingly blue host only offers php7.0 so I may have to stick with php5.6
   for a while.
 * Thanks for the reply.
 *  [Stonehenge Creations](https://wordpress.org/support/users/duisterdenhaag/)
 * (@duisterdenhaag)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11325999)
 * I would really talk to Blue Host about that!
    5.6 is very old (released 08/28/
   2014). 7.0 was released on 12/03/2015. But even that is outdated already. 7.1
   was released on 12/01/2016.
 * Them offering only very outdated PHP is not something you would expect / should
   accept of a good hosting provider.
 *  [Jing](https://wordpress.org/support/users/gujingc/)
 * (@gujingc)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11326381)
 * We tried many hosts including Blue Host.
 * I strongly recommend exploring other hosting solutions. 2 hosters I strongly 
   recommend:
 * 1) Cloudways. That is someone we use now. They do not do advertising. They allow
   you to choose servers fro AWS, Digital Ocean, Google Cloud, Vulture and Linode.
   They at the same time provide 24/7 management service. Whenever you have issues,
   they are online to help you out.
 * 2) Hostiso. They do not advertise either. This is a team that understands WordPress
   and anything involving PHP inside out. We tried to move away to Siteground and
   Bluehost when using Siteground. Within days we begged to return. Each time, they
   helped us migrate back without any charge. We finally moved to Cloudways because
   it is even better and cheaper.
 * We also tried InmotionHosting which is not bad at all.
 * In comparison, Bluehost is not good at all in customer service. Nor is Siteground.
   Inmostionhosting and Hostiso will answer any of your tickets within 2 hours. 
   Cloudways is a service in its own league. I would explore moving away instead
   of wasting time talking to Bluehost.
 *  [Jing](https://wordpress.org/support/users/gujingc/)
 * (@gujingc)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11326426)
 * With Cloudways, we are able to get the same performance and support with a 2GB
   server from Digital Ocean that runs our new site faster than the 8GB server InmotionHosting
   provided. The secret is Varnish Cache. We only pay $20 / month. Whenever there
   are issues, Cloudways team is online to answer 24/7. They auto back up for us
   everyday.
 * Yes, I only need to pay $20/ month. If I switch to AWS, my cost would rise to
   a “whopping” $22. And the entire change could happen in Cloudways within about
   15 minutes. A complete layman like me could complete such a migration and make
   it seamless to my users without any glitch.
 * Hostiso always troubleshoot for us without any charge. So does InmotionHosting
   and Cloudways.
 * Blue Host model is really outdated.
 * Siteground brags about its Cache solution. But we found Cloudways offer so much
   more by charging so much less.
 *  [Jing](https://wordpress.org/support/users/gujingc/)
 * (@gujingc)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11326485)
 * In addition, Cloudways documentation is the most thorough I have ever seen. They
   even tell you how to resolve some rare issues caused by WP Rocket, CloudFlare
   or W3Total Cache with very detailed steps and carefully edited screenshots.
 * If one day Events Manager could update its online documentation to be as good
   as Cloudways, I would not be surprised to see its active installation base double.
 * We ran into some very rare issues. What saved us was the Cloudways team working
   closely with WPMU support desk. They staid late, and totally resolved our issue
   via online chat. My cost to obtain such service is a monthly $49 subscription
   to WPMU and a monthly $20 charge I pay to lease a Digital Ocean server managed
   by Cloudways. I now feel like having a full function server team on my staff.
   The ease of mind has never been greater.
 * And yes, they are 24/7. Everything is done via live chat. Blue Host? Open a ticket.
   You will be lucky if they somehow look into it in 4-8 hours. Siteground? They
   promise someone will look into it for you. But don’t count on that promise to
   be serious.

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

 * [PHP7](https://wordpress.org/support/topic-tag/php7/)

 * 6 replies
 * 4 participants
 * Last reply from: [Jing](https://wordpress.org/support/users/gujingc/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/php-7-causing-an-error/#post-11326485)
 * Status: resolved