Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Photos opening in another page instead of the gallery post

  • Resolved lucasrizzi

    (@lucasrizzi)


    Hi,

    After update to the last version (3.0.1) my photos are not opening in the right way. Before update, the photos on the gallery open over the post, now after upadte when I click on a photo it open in anoter page, exiting the post.

    Please, can you help?

    • This topic was modified 1 year, 4 months ago by lucasrizzi.
    • This topic was modified 1 year, 4 months ago by lucasrizzi.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • I did a test now, and on Microsoft Edge and Chrome the problem does no happen.

    The problem looks like to be an incompatibility issue with the Firefox, I tested it in another computer too with the same result 🙁

    Best regards,

    • This reply was modified 1 year, 4 months ago by lucasrizzi.

    Some help guys?

    Plugin Author Imagely

    (@imagely)

    Hi @lucasrizzi!

    Sorry to hear about the conflict with Firefox. Are you seeing the same error show up in your Firefox browser, in our demo? https://www.imagely.com/wordpress-gallery-plugin/basic-thumbnail-gallery/

    I’m unable to reproduce the same error you’re describing. If you can open the image in our demo successfully, it sounds like there may be a conflict related to the version of Firefox you’re running, or possibly a plugin you have installed to the browser perhaps? Could you please share a link to your site?

    Thanks!

    – Becky

    Dear Becky,

    Thanks for helping me.

    Following your lines I disable the add-ons and found that this plugin was causing the error:

    DuckDuckGo Privacy Essentials

    After disable it, the problem was solved.

    Thanks for supporting me.

    Best regards,

    Plugin Author Imagely

    (@imagely)

    Great to hear you found a solution, @lucasrizzi! Thank you for following up with your findings 🙂

    – Becky

Viewing 5 replies - 1 through 5 (of 5 total)
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