Photos not appearing (4 posts)

  1. kathrinb
    Posted 3 years ago #

    a few days ago the screen on my site went black and I couldn't log in to the admin panel. Dreamhost fixed that for me, but now my photos show as question marks, on the site and in the admin panel in my media library. http://www.fortheloveofbody.com
    I don't want to have to reload every image, dreamhost says that the site is broken and that they can't help. How can I fix this? I am not tech-y at all, and don't know code.

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Dreamhost fixed that for me

    Do you know exactly what they did? I suspect that their job was left unfinished and that you may have to contact them again. I've tagged this topic for the attention of their support team.

  3. Jacque Solomon
    Posted 3 years ago #

    I am currently having the same problem. All of the pictures have been dropped and now there is just a little red 'x' where the picture used to be.

    I can't find a customer support email. Do you know where it is on their site or how I may reach them?

    Any help would be appreciated! I am so unhappy about this....

    Thank you.

  4. Mika Epstein
    DreamHost Rep
    Posted 3 years ago #

    Support tickets via panel :) Scroll down to the bottom left on your sidebar.


    (Looks like the fix for kathrinb was to roll her back a couple days)

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