Can you provide me with a URL where this is happening? Generally this occurs due to a missing size – it is best to pick the setting that says “Largest” for the “Main Video Size”. Your profile seems to be protected, so I cannot see for myself what is happening.
Hello,
Thank you for your very fast answer, I am bluffed.
This is the link on the page that contains access to the video that does not load:
https://www.metz-plongee-loisirs.club/2021-11_fosse_encadrants/
Thanks, regards
Raymond
In replacing the parameters mentioned above, here are those currently used by Photonic for the video I gave you the URL :
[gallery type='smugmug' view='album' album='pjcSMw' nick_name='clubmetzplongeeloisirs' columns='1' title_position='below' caption='title-desc' thumb_size='Small' layout='square' video_size='1920' headers='']
Regards
Instead of video_size= '1920'
, use video_size= 'Largest'
I changed the video-size parameter, but it does not work, the video does not start. This is the photonic command line:
[Gallery Type = ‘Smugmug’ view = ‘album’ album = ‘pjcsmw’ nick_name = ‘clubmetzplifying blocks’ columns = ‘1’ title_position = ‘Below’ Caption = ‘Title-Desc’ thumb_size = ‘Small’ Layout = ‘Square’ video_size = ‘Largest’ Headers = ”]
Regards
Sorry, bad copy paste.
This is the right command line:
[gallery type='smugmug' view='album' album='pjcSMw' nick_name='clubmetzplongeeloisirs' columns='1' title_position='below' caption='title-desc' thumb_size='Small' layout='square' video_size='Largest' headers='']
Can you try with a different lightbox, instead of GLightbox?
Unfortunately nothing works. I tried the JavaScript librairy:
BaguetteBox: starts but nothing is charging
BigPicture: does not start
LightGallery: Does not start, in return Video message not found
Photoswipe: Do not even open
Spotlight: starts but find nothing
And no jQuery Library does not work. Always the same message "No video with the format or type MIME has been found"
Regards
Sorry, in that case I am not sure of how to help. Moreover, your SmugMug account is protected, so I cannot do any troubleshooting there either.
There doesn’t seem to be anything wrong with the shortcode or the videos. And if the same settings for videos are working for other videos, then I would suspect something is specifically off with this video.
Thank you for the time you wanted to devote to my problem. I will investigate with Smugmug and if needed, I’ll come back to you.
Regards