Plugin Support
Tracy
(@tmmbecker)
Hi there!
That image link that you included is loading for me. It’s just the images in the sidebar that aren’t loading? Are you seeing broken links there?
Can you enable Photon for us so that we can take a look at what’s happening?
Thanks!
Hello,
It’s the images across the site when photon is on maybe 20-30% aren’t loading at all.
I can’t reenable it as it makes my photo heavy site unusable with lots of missing images. I can put back in the sidebar on one page and that will show the broken images if that is enough.
Even clearing the cache and trying from a different location with a proxy im still getting when trying to access the image. It works fine on http though
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Plugin Support
Tracy
(@tmmbecker)
I can put back in the sidebar on one page and that will show the broken images if that is enough.
Yes, please. Would you add the Top Posts Widget back so that I can take a look at what’s happening?
Thanks!
Plugin Support
Tracy
(@tmmbecker)
We’ve just replied to your question via email.
This is a problem on Vodafone’s end. They’ve opted to flag everything under the wp.com domain as adult content on their platform. This consequently impacts every site that uses Photon, and every user using Vodafone UK and its parental controls will see broken images, regardless of what the image is, and what site it is from.
We’ve contacted them to warn them about the error, but they haven’t made any changes to rectify the problem yet. I would recommend that you contact them as well, to let them know how this error impacts your site’s UK visitors using Vodafone.
Feel free to let us know if there’s anything else you need!