Support » Plugin: Jetpack by » Photon crops my images

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  • Hi quicoto. ;P

    Removing ?resize=584%2C9999 from the src attributes gets the original photo, so check your default multimedia image sizes and photon config.


    Hi Raul !

    Here’s my Media Settings (looks good to me)

    Also… is there a Photon config page? I can’t seem to find it :S

    Thanks ๐Ÿ™‚

    Plugin Contributor Erick Hitter



    Thanks for reporting this. We’ve received a few reports of this problem and are working on a solution, which will be included in the next Jetpack release.

    In the meantime, your best option is to disable Photon as the module has no configuration options.

    Hi Erick,

    Thanks for the fast answer!

    I’ll deactivate it and wait for the patch.

    Sorry, forgot there’s no config. ๐Ÿ˜›

    Here’s the docs and API about Photon.

    Hope this points you in the right direction. ๐Ÿ˜‰


    Thanks for confirming Erick. Will wait for an update.

    Hi @ all,

    iยดve got the same Problem with Photon.

    Where can i disable Photon only?

    Is this possible?

    Thanks Tosafala

    Plugin Contributor Erick Hitter


    Instructions for disabling individual modules, such as Photon, are at under the heading How do I turn off one of the features provided by Jetpack?.

    I’m experiencing the same problem. Photon seems to work perfectly with smaller images, but larger ones (like the one on my frontpage 920 * 626) gets resized to 620 * xxx. There is also a problem with smileys, which have disappeared in my posts.

    When I look at the source the code for smileys appear like this:

    <img src='' alt=':)' class='wp-smiley'/>

    I guess that’s why they don’t show up anymore? Because they are now ridiculously large?

    Bug confirmed. Wait for an update please. ๐Ÿ™‚

Viewing 10 replies - 1 through 10 (of 10 total)
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