Title: Photon
Last modified: August 21, 2016

---

# Photon

 *  [CIX](https://wordpress.org/support/users/godcix/)
 * (@godcix)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/photon-3/)
 * I have never been able to get Photon to work. I tried activating but many images
   are blank/missing. I am running Jetpack 3.1
 * Thanks
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 9 months ago](https://wordpress.org/support/topic/photon-3/#post-5165489)
 * Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * One common problem with Photon is that Photon will timeout if Photon’s server
   can’t retrieve the image from your server within 10 seconds.

Viewing 1 replies (of 1 total)

The topic ‘Photon’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/photon-3/#post-5165489)
 * Status: not resolved