Photo information/title flashing

  • Resolved seamustheseagull

    (@seamustheseagull)


    1 year, 2 months ago

    When viewing the photo gallery and pressing on “i” (show info), the photo information/title flashes quickly. This does not happen on all photos and this problem has only arisen recently.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    1 year, 2 months ago

    Hi,

    Please, note that in the WordPress.org forum, we are replying to the free product-related question only. For questions regarding the Premium version, please contact our support team using the following form.

    Thanks!

    Have a nice day!

    Thread Starter seamustheseagull

    (@seamustheseagull)

    1 year, 2 months ago

    I am using the free version of Photo Gallery. By the way, I seem to have fixed that one page by changing the alt text, but I now see that there are dozens more images with flickering information/descriptions in most other galleries, e.g. https://www.gullibletravels.net/my-photos/#bwg56/1314

    Furthermore, the description does not flicker sometimes, depending on whether you are looking at the mobile phone version on portrait or landscape format, or on a laptop in normal or full screen mode.

    Please advise! Thank you.

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    1 year, 1 month ago

    Hi @seamustheseagull , sincerest apologies for the wait

    I should ask you to contact our technical team to investigate this issue, please contact us using the following form. Please mention this forum post link in your email’s subject line. 

    Will be looking forward to hearing from you =)

Viewing 3 replies - 1 through 3 (of 3 total)
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