Photo Gallery shortcode breaks page

  • Resolved kittentaboo

    (@kittentaboo)


    8 years, 1 month ago

    I’m having this weird issue where the Photo Gallery shortcode breaks the page I place it on. I took screenshots of what I see. In screenshot two, instead of closing the gallery options modal, the modal refreshes with the home page inside. And when I go to the gallery page, I see screenshot 3. I checked the web developers console and didn’t see any errors. Everything in the DOM just disappears at the point of where I inserted the gallery shortcode.

    http://jennhost.com/screenshots/screen1.jpg
    http://jennhost.com/screenshots/screen2.jpg
    http://jennhost.com/screenshots/screen3.jpg

    I’ve already changed themes, disabled other plugins, uninstalled and reinstalled the Photo Gallery plugin. None of that worked.

    Could there be an issue with the web server? But I have one other site on this shared hosting plan, where I’m using the Photo Gallery plugin, and I have no issues there…

    Any help is greatly appreciated.

    https://wordpress.org/plugins/photo-gallery/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sona

    (@support-web-dorado)

    8 years, 1 month ago

    @kittentaboo,

    Please contact our support team to resolve the issue, contacting them at support[at]web-dorado.com. Mention the link to the page where you have the gallery posted. Thank you.

    Thread Starter kittentaboo

    (@kittentaboo)

    8 years, 1 month ago

    Thank you for your response.

    The issue ended up being with my host. I was having a separate issue which led me to disabling ModSecurity, which in turn fixed the Photo Gallery plugin.

    I’m still not sure if disabling ModSecurity is a good thing or not, but for now I can keep working on my site.

Viewing 2 replies - 1 through 2 (of 2 total)
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