Support » Plugin: Flexible Checkout Fields for WooCommerce » Phone Shipping Required field – blank

  • Resolved 10bradders10

    (@10bradders10)


    Hi Guys,

    Great plugin!

    We have a Shipping Phone field that is required.

    However, an order has just been received where the Shipping Phone field came through ‘blank’.

    The only difference is that the Shipping details were the same the same as the billing. Is the shipping phone field not showing, if it is the same as the billing required phone field?

    Updated to version 1.8 on January 8th, and had a successful order on Jan 10th with shipping phone required field present. However, the shipping details and phone field were different from the billing. Received other orders with matching shipping and billing but no shipping field present.

    Other info;
    Using latest Divi.
    Checkout is not cached.

    Why would the Shipping Phone field that is required not be forcing the user to complete prior to checkout?

    See (testing) order process – https://bit.ly/2HpCfQM

    Thanks.

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