Title: Phone section not working
Last modified: August 22, 2016

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# Phone section not working

 *  Resolved [Romaan](https://wordpress.org/support/users/romaan/)
 * (@romaan)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/)
 * Hi
 * When I add a number section to my form so customers can put in their contact 
   number, I have realised that the number form only allows 10 digit long numbers,
   however I am based in the UK and phone numbers here are 11 digits long? How can
   I get around this?
 * Thanks
 * [https://wordpress.org/plugins/custom-contact-forms/](https://wordpress.org/plugins/custom-contact-forms/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Taylor Lovett](https://wordpress.org/support/users/tlovett1/)
 * (@tlovett1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826054)
 * You need to set your phone number as international.
 *  [jjazzbel](https://wordpress.org/support/users/jjazzbel/)
 * (@jjazzbel)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826182)
 * For the 10-digit number, the format prompt includes use of parentheses and the
   dash — (234)567-7890
 * When entered according to this prompt, error message indicates it is not 10 digits
   implying it needs to be entered in this format 2345677890, which indeed does 
   not generate an error.
 * Any ideas?
 *  [jjazzbel](https://wordpress.org/support/users/jjazzbel/)
 * (@jjazzbel)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826271)
 * This is not resolved. Issue with 10-digit phone number format is still active..
 *  Plugin Author [Taylor Lovett](https://wordpress.org/support/users/tlovett1/)
 * (@tlovett1)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826281)
 * Sorry about that. This is fixed in 6.4.10
 *  [jjazzbel](https://wordpress.org/support/users/jjazzbel/)
 * (@jjazzbel)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826287)
 * Looks like you nailed it, Taylor!
 * – I was able to edit the form and save the changes successfully.
    – Emailed successfully.
 * Thank you for all your work.
    I love your form.
 *  [jjazzbel](https://wordpress.org/support/users/jjazzbel/)
 * (@jjazzbel)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826288)
 * Sorry, wrong area. the phone number is working correctly now when entered in 
   the given format.
 * Thank you for that too!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Phone section not working’ is closed to new replies.

 * ![](https://ps.w.org/custom-contact-forms/assets/icon-256x256.png?rev=1067156)
 * [Custom Contact Forms](https://wordpress.org/plugins/custom-contact-forms/)
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 * 6 replies
 * 3 participants
 * Last reply from: [jjazzbel](https://wordpress.org/support/users/jjazzbel/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/phone-section-not-working/#post-5826288)
 * Status: resolved