Title: Phone Number missing
Last modified: January 24, 2022

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# Phone Number missing

 *  Resolved [calyweb](https://wordpress.org/support/users/calyweb/)
 * (@calyweb)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/phone-number-missing/)
 * Hi,
    Since the last update, i don’t have anymore the section “Informations about
   the attendees” that you can see on this screenshot [https://ibb.co/bgKyvt0](https://ibb.co/bgKyvt0)
 * The main problem is that i can’t ask anymore the phone number of the attendee(
   only name and email), do you have a solution ?
 * Many thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Truman](https://wordpress.org/support/users/tdorn/)
 * (@tdorn)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/phone-number-missing/#post-15284772)
 * Hi [@calyweb](https://wordpress.org/support/users/calyweb/)
 * Sorry about the trouble you are having here, but Custom Attendee Registration
   fields have always been part of Event Tickets Plus. So do you have a license 
   for ET+ or are you using the Free Event Tickets?
 *  Thread Starter [calyweb](https://wordpress.org/support/users/calyweb/)
 * (@calyweb)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/phone-number-missing/#post-15285083)
 * Hi,
    Yes my customer have it i’m gonna ask him the number, but it was working
   before as you say with Event Tickets Plus. But with your last update of Event
   Ticket Plus 5.3.3 this section disappeared, you can check on your test websites,
   you will not see it anymore. I bring pack the previous version
 * Many thanks for your help
    -  This reply was modified 4 years, 3 months ago by [calyweb](https://wordpress.org/support/users/calyweb/).
 *  [Truman](https://wordpress.org/support/users/tdorn/)
 * (@tdorn)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/phone-number-missing/#post-15285150)
 * Hi [@calyweb](https://wordpress.org/support/users/calyweb/)
 * Thank you for letting me know, so if you have Event Tickets Plus then you have
   access to premium support (unless this is a non profit license?) So please I 
   would ask you to submit a ticket here: [https://theeventscalendar.com/support/](https://theeventscalendar.com/support/)
   and we will handle this in a Support ticket.
 * If you haven’t submitted a ticket before, you’ll need to login with the account
   that has the licenses (possibly your customers account.) and then you should 
   be able to submit.
 * If you have already submitted, do you have a ticket number for that? If not please
   head there and we will help you and your client with this!
 *  [Juanfra Aldasoro](https://wordpress.org/support/users/juanfra/)
 * (@juanfra)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/phone-number-missing/#post-15412159)
 * Hi again,
 * We haven’t heard from you in a while, so I’m going to mark this as resolved. 
   Feel free to start a new thread if you have any more questions!
 * Best,
    Juan.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Phone Number missing’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Juanfra Aldasoro](https://wordpress.org/support/users/juanfra/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/phone-number-missing/#post-15412159)
 * Status: resolved