Phone number and custom registration field not saved in database

  • Resolved Mikel

    (@ogmic)


    2 years, 2 months ago

    Hello, I have been using your plugin for some time now with custom registration field. But recently,I was trying to extract some of the information’s I collected from all my users while registering, I found them all empty.

    I also checked my database WP_usermeta, wp_uwp_usermeta to see if they are been saved… hell NO they were not!

    What do I do, and and can it be fixed?…

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Patrik

    (@wpdev10)

    2 years, 2 months ago

    Hi,

    I would suggest creating a support ticket on our site https://userswp.io/support so that our developer can take a look into it as without troubleshooting it’s difficult to trace the issue. One solution is to uninstall the plugin completely after enabling all the settings under UsersWP->Uninstall and then reinstall it but that will remove current data.

    Regards,
    Patrik

Viewing 1 replies (of 1 total)
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