Title: phone necessary
Last modified: April 6, 2023

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# phone necessary

 *  Resolved [tchitcho30](https://wordpress.org/support/users/tchitcho30/)
 * (@tchitcho30)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/phone-necessary/)
 * Hello,
 * I think since the beginning of March but without certainty I no longer receive
   subscriptions to the newsletter.
 * A customer tells me that he does not know how to register and, I look and when
   I try I have the error message that the telephone field is empty. However, I 
   do not ask for the telephone field to register for my newsletter. Here to help
   me out I added the field but I don’t need the phone. So even in elementor ->mailpoet
   3 -> phone -> none . It does not work.
 * Obliged to put the telephone field with the necessary brand for it to work.
 * Help me please.
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphone-necessary%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [tchitcho30](https://wordpress.org/support/users/tchitcho30/)
 * (@tchitcho30)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/phone-necessary/#post-16632209)
 * Does the form created by mailpoet have priority over that of elementor? I removed
   the necessary fields from the mailpoet form and it seems to work weird, right?
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/phone-necessary/#post-16649354)
 * Hi there [@tchitcho30](https://wordpress.org/support/users/tchitcho30/) 👋🏽!
 * Thank you for reaching out to MailPoet Support!
 * If you have created a form in MailPoet and marked that new field as mandatory,
   then it will be mandatory in all your form submissions.
 * You can re-create the MailPoet form if you need it, just make sure that the phone
   field is not included (or at least not marked as mandatory).
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘phone necessary’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/phone-necessary/#post-16649354)
 * Status: resolved