Support » Plugin: WPC Product Bundles for WooCommerce » Phantom cart

  • theinternalthe

    (@theinternalthe)


    Hi,

    I’ve been using the plugin for about a year now to in conjunction with a bulk discount plugin for certain items (Advanced Dynamic Pricing for WooCommerce by https://algolplus.com/) and it’s been a great experience. However some updates ago (when V. 4.0.2-4.0.4 was released, unfortunately I didn’t notice when the problem initially occured) whenever your plugin is active, it leads to a “phantom cart” that is invisible, yet influences the bulk pricing of other items affected by pricing rules of the other plugin.

    Once I disable your plugin, the “invisible”/stuck cart becomes visible again and I can edit it (which is impossible while your plugin is active).

    Can you help out? I’d love to continue using your plugin as it helped streamlining the user experience for my customers in the past with it’s functionality but is rendered unuseable by this bug right now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @theinternalthe,

    Thanks for your enthusiasm in our plugin. Unfortunately, for issues concerning third-party plugin, we can only help if you are a Premium user. It’s because only Premium users can request a free customization service. This service often takes up quite much time and effort for us to solve the conflict.

    If you’re a Premium user of our plugin, feel free to contact our developers via this page. They will reach back and help you as soon as possible.

    Best regards.

    theinternalthe

    (@theinternalthe)

    Hi WPClever,

    thank you for the reply. I wasn’t looking for a customization, just for a fix resulting from a change you made to your code.

    Nevermind, I found another bundle plugin that does the trick and works like a charm in my setup.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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