Personalized icon not appear on my website

  • Resolved pierreguidelook

    (@pierreguidelook)


    5 years ago

    Hello,

    I use the free version of the plugin.

    I have two instagram account for my website, so i want two button instagram on my website.
    I hace create 2 “personalized” button with the instagram url of my account.
    I had them to the widget side bar.

    The message “follow me on instagram” appear on the side bar but incon don’t.

    Please could you hekp me ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor socialtech

    (@socialtech)

    5 years ago

    Thank you for reaching out!

    What is your website’s URL so that we can check?

    Thread Starter pierreguidelook

    (@pierreguidelook)

    5 years ago

    https://guidelook.fr/

    This is my website’s URL

    Plugin Contributor socialtech

    (@socialtech)

    5 years ago

    Could you please clear cache? By that, I mean…

    · The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1

    · Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

    M. Ballou

    (@ballou)

    5 years ago

    I too have this issue. Started after latest updates to your plugin. I have one Custom icon in addition to 3 of the “Strongly Recommended” icons. My custom icon which was a Tumblr link that I created (which has worked for years w/ this plugin) no longer shows up. Though it is selected and set in the settings of you plugin.

    Site: blog.markballou.com

    Tried multiple browsers and cleared cache. No joy.

    Of note, I was also having the PHP errors in Admin, but that appears resolved with the last update.

    socialdude

    (@socialdude)

    5 years ago

    @ballou Your issue may have a different cause. Please open a new thread. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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