Title: Personalization Not Working
Last modified: August 22, 2016

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# Personalization Not Working

 *  Resolved [moetec](https://wordpress.org/support/users/moetec/)
 * (@moetec)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/personalization-not-working/)
 * When I use Personalization, it shows if I View product from the products update
   page. But turns off when views again. Using WP e-commerce 3.8.14.1
 * Tried using WPEC Personalize 1.0, which gets the following errors.
 * Warning: Missing argument 2 for wpdb::prepare(), called in /home/enology/public_html/
   wp-content/plugins/WPEC-Personalize-3.8/wpec-personalization.php on line 322 
   and defined in /home/enology/public_html/wp-includes/wp-db.php on line 1147
    
   Warning: Cannot modify header information – headers already sent by (output started
   at /home/enology/public_html/wp-includes/wp-db.php:1147) in /home/enology/public_html/
   wp-admin/post.php on line 235 Warning: Cannot modify header information – headers
   already sent by (output started at /home/enology/public_html/wp-includes/wp-db.
   php:1147) in /home/enology/public_html/wp-includes/pluggable.php on line 1121
 * [https://wordpress.org/plugins/wp-e-commerce/](https://wordpress.org/plugins/wp-e-commerce/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/personalization-not-working/#post-5198582)
 * That seems a problem caused by another plugin WPEC-Personalize-3.8
    Try contacting
   that plugin`s authors.
 *  Thread Starter [moetec](https://wordpress.org/support/users/moetec/)
 * (@moetec)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/personalization-not-working/#post-5198583)
 * Without the WPEC Personalize plugin, the personalization doesn’t work.
 * Will show if I click on View Product from the Update page, but will not show 
   when viewed from the Products Page/Basic Panel. The “User can personalize this
   product by leaving a message on single product page” is turned off when access
   after checking and click on Update. Will not stay checked.
 *  [jehosophat](https://wordpress.org/support/users/jehosophat/)
 * (@jehosophat)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/personalization-not-working/#post-5198599)
 * Mihai did not suggest that you don’t use the Personalize plugin. Rather, Mihai’s
   comment indicated that the issue is caused by your Personalize plugin. It’s not
   something the WPEC folk should fix. It’s the Personalize plugin author’s issue.
   You might want to contact them.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Personalization Not Working’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [jehosophat](https://wordpress.org/support/users/jehosophat/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/personalization-not-working/#post-5198599)
 * Status: resolved