Title: Personalization does not work
Last modified: August 22, 2016

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# Personalization does not work

 *  [renatagazola](https://wordpress.org/support/users/renatagazola/)
 * (@renatagazola)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/personalization-does-not-work/)
 * I’ve been using Themify Base for some time now (at least 6 months) and now (after
   the last theme update) I can’t customize ANYTHING AT ALL. When I try, the options
   appears like this:
 * [http://teacherrenatagazola.com.br/wp-content/uploads/2015/02/themify-fail.jpg](http://teacherrenatagazola.com.br/wp-content/uploads/2015/02/themify-fail.jpg)
 * I tried deleting the theme and adding it again – didn’t work
    I tried deactivating
   the theme and then reactivating it again – didn’t work I tried other computer–
   didn’t work I turned off adblock and macafee – didn’t work
 * If you have any idea at all, please let me know

The topic ‘Personalization does not work’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/themify-base/1.2.4/screenshot.
   png)
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## Tags

 * [Customizations](https://wordpress.org/support/topic-tag/customizations/)
 * [Themify](https://wordpress.org/support/topic-tag/themify/)

 * 0 replies
 * 1 participant
 * Last reply from: [renatagazola](https://wordpress.org/support/users/renatagazola/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/personalization-does-not-work/)
 * Status: not resolved