Title: Personal Pass
Last modified: July 17, 2021

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# Personal Pass

 *  [christophervened](https://wordpress.org/support/users/christophervened/)
 * (@christophervened)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/personal-pass/)
 * Easy Digital Download is a rip-off. Don’t buy it. I bought Personal Pass, it 
   did not work out, so I requested a refund. But I did not get it. The venue they
   point out to refund the product does not work. And when I email them about it,
   they do not answer. My rating is not 5 but only one star.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/personal-pass/#post-14675188)
 * Hey [@christophervened](https://wordpress.org/support/users/christophervened/)
 * Your refund was just processed today. Your message to ask for a refund was sent
   late in the afternoon when our team’s work hours ended and since we are available
   Monday – Thursday it was only processed today.
 * Regards
 *  Thread Starter [christophervened](https://wordpress.org/support/users/christophervened/)
 * (@christophervened)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/personal-pass/#post-14676772)
 * Hey Mihai,
    Thank you for finally refunding my Personal Pass.
 * Regards,
 * Christopher
 *  Plugin Contributor [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/personal-pass/#post-14676997)
 * We’re sorry to hear Easy Digital Downloads didn’t fit your requirements. Your
   refund request was submitted the evening of July 15th, after our normal business
   hours. Your refund was processed promptly on July 19th when our support team 
   returned from the weekend. We hope you find an ecommerce solution that meets 
   your needs.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Personal Pass’ is closed to new replies.

 * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837)
 * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/personal-pass/#post-14676997)