Title: Personal data collection – request clarification
Last modified: May 7, 2022

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# Personal data collection – request clarification

 *  Resolved [59petals](https://wordpress.org/support/users/59petals/)
 * (@59petals)
 * [4 years ago](https://wordpress.org/support/topic/personal-data-collection-request-clarification/)
 * Hi. Could you clarify if your plugin collects my website users’ personal data–
   what data/where is it stored, if so. Does your plugin share personal data with
   third parties? Looking through your readme.txt for your plugin I can see information
   which I believe is applicable to myself as your plugin/website user – can you
   please clarify what happens for my website users who will download my files via
   your plugin. Do you have a published privacy policy for this plugin to which 
   you can provide a link?
 * I’m working on my site’s privacy policy and needed to clarify these. Kind regards.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpersonal-data-collection-request-clarification%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/personal-data-collection-request-clarification/#post-15663084)
 * Hi [@59petals](https://wordpress.org/support/users/59petals/),
 * Thanks for reaching out to us.
 * Just to clarify, we might collect records of visitors to your site, e.g. usernames,
   location information, computers, or mobile devices.
 * We use the collected data to provide information, services, or products you purchased,
   e.g. reporting on who accessed and downloaded your protected files.
 * We are a business located in Singapore, so all collected data is stored in Singapore.
   However, the data we collect may be routed or transferred internationally by 
   us or by our business partners.
 * But please don’t worry. Whenever we transfer the data, we always make sure that
   it remains secure and private as required by applicable law and our internal 
   guidelines.
 * And yes, we have a published [Privacy Policy](https://preventdirectaccess.com/privacy-policy/)
   here:
    [https://preventdirectaccess.com/privacy-policy/](https://preventdirectaccess.com/privacy-policy/)
 * Does it make sense to you?
 * You might also want to go to our live chat or drop us an email at hello(at)preventdirectaccess.
   com so that our team can support you faster.
 *  Plugin Author [WP Folio Team](https://wordpress.org/support/users/buildwps/)
 * (@buildwps)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/personal-data-collection-request-clarification/#post-15714285)
 * Hi [@59petals](https://wordpress.org/support/users/59petals/),
 * Hope you’re doing well as usual.
 * We’d like to clarify that our PDA plugin is designed to fully respect and protect
   personal information of its users.
 * We do **not** collect any information from our visitors and users without their
   consent.
 * Besides, no data is sent/shared to 3rd-parties or stored outside your WordPress
   database.
 * Hope it’s clearer.
 * Elena
 *  Thread Starter [59petals](https://wordpress.org/support/users/59petals/)
 * (@59petals)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/personal-data-collection-request-clarification/#post-15721627)
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Personal data collection – request clarification’ is closed to new replies.

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## Tags

 * [personal data](https://wordpress.org/support/topic-tag/personal-data/)

 * 3 replies
 * 2 participants
 * Last reply from: [59petals](https://wordpress.org/support/users/59petals/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/personal-data-collection-request-clarification/#post-15721627)
 * Status: resolved