Support » Plugin: Giga Messenger - Express » persistent menu don’t update

  • Resolved paolorussolillo


    from last days persistent menù don’t updata.
    also when i try to save options it appear an error message “(#-1) Unexpected internal error”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Tan Nguyen


    Hi Paolo,

    Can you please send me your FTP info & Website credentials so I can login to check?

    Please send via contact form


    problem solved it’s self… i’m so confused
    i think it’s due to some upgrade you apply to the core of plugin that is on your onw server, right?

    Plugin Author Tan Nguyen


    Dear Paolo,

    The error message you see happens when your server connection cannot connect with Facebook is mismatch token. The problem can be in one of three parts:

    1. Facebook
    2. Your server
    3. My code

    Nvm, the problem is fixed, cheers!

    thank you for the reply.

    how can i use dynamic shortcode to show only a specific category of woocommerce products?

    one more thing… why my bot reply only to me?
    in settings i see connection status as “success” and if i try to talk with bot it reply and i also see the persistent menu.

    but bot don’t reply to other people and they don’t see the persistent menu

    Plugin Author Tan Nguyen


    Dear Paolo,

    – For dynamic shortcode, see this guide:

    Hint: We have tax parameter which you can use for query all specific category for woocommerce.

    – As mentioned in the FAQ, you’ll need the page_messaging permission to response people message. Please see official Facebook documentation:


    Thank you for the reply,
    now i have page_messaging permission and bot reply to everyone 🙂

    With dynamic shortcode, i don’t understand what’s wrong…
    if i use [post-generic post_type=”product”] it show all products, now i have a product category named “pantaloni” and i’m tring [post-generic tax=pantaloni] but it don’t show anyting… i also used [post-generic post_type=”product” tax=”pantaloni”] but still don’t work.

    Can you help me?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘persistent menu don’t update’ is closed to new replies.