Support » Plugin: Giga Messenger - Express » persistent menu don’t update

  • Resolved paolorussolillo

    (@paolorussolillo)


    from last days persistent menù don’t updata.
    also when i try to save options it appear an error message “(#-1) Unexpected internal error”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Tan Nguyen

    (@tanng)

    Hi Paolo,

    Can you please send me your FTP info & Website credentials so I can login to check?

    Please send via contact form https://giga.ai/contact

    Cheers!

    problem solved it’s self… i’m so confused
    i think it’s due to some upgrade you apply to the core of plugin that is on your onw server, right?

    Plugin Author Tan Nguyen

    (@tanng)

    Dear Paolo,

    The error message you see happens when your server connection cannot connect with Facebook is mismatch token. The problem can be in one of three parts:

    1. Facebook
    2. Your server
    3. My code

    Nvm, the problem is fixed, cheers!

    thank you for the reply.

    how can i use dynamic shortcode to show only a specific category of woocommerce products?

    one more thing… why my bot reply only to me?
    in settings i see connection status as “success” and if i try to talk with bot it reply and i also see the persistent menu.

    but bot don’t reply to other people and they don’t see the persistent menu

    Plugin Author Tan Nguyen

    (@tanng)

    Dear Paolo,

    – For dynamic shortcode, see this guide:
    https://giga.ai/docs/wordpress/shortcode-generic

    Hint: We have tax parameter which you can use for query all specific category for woocommerce.

    – As mentioned in the FAQ, you’ll need the page_messaging permission to response people message. Please see official Facebook documentation:
    https://developers.facebook.com/docs/messenger-platform/app-review

    Cheers!

    Thank you for the reply,
    now i have page_messaging permission and bot reply to everyone 🙂

    With dynamic shortcode, i don’t understand what’s wrong…
    if i use [post-generic post_type=”product”] it show all products, now i have a product category named “pantaloni” and i’m tring [post-generic tax=pantaloni] but it don’t show anyting… i also used [post-generic post_type=”product” tax=”pantaloni”] but still don’t work.

    Can you help me?

Viewing 7 replies - 1 through 7 (of 7 total)
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