Persevere and Prevail – Finally it works!

  • discombobulated2

    (@discombobulated2)


    1 month, 3 weeks ago

    Google for WooCommerce worked at first, but products and my Merchant Centre account were flagged for misrepresentation. Fixes required updating product attributes in both WooCommerce and Merchant Centre, plus adding missing webpage data. The plugin often showed inconsistent errors and synced slowly, but once attributes and account issues were resolved, flags cleared. Tools like Google’s Rich Results Test and Search Console helped. After verification, both Merchant Centre and WooCommerce now show green lights. In my experience, the problems stemmed more from Google than the plugin, though results may vary.

    • This topic was modified 1 month, 3 weeks ago by discombobulated2. Reason: Shortened up the verbatim
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    1 month, 3 weeks ago

    Hi @discombobulated2 ,
    Thank you for sharing your detailed experience and taking the time to leave a review. We appreciate you sticking with it through the challenges. You’re absolutely right that account reviews and flags come from the Google Merchant Center team and are subject to their guidelines. We’re glad to hear everything is now showing green lights and that tools like Rich Results Test and Search Console helped you get there!

    Thread Starter discombobulated2

    (@discombobulated2)

    3 weeks, 2 days ago

    Update: Depending on how the product feed is entered into Merchant Centre, the Google for WooCommerce plugin’s validator can be wrong and noisy. Global attributes not always respected.

    Plugin Support Shameem – a11n

    (@shameemreza)

    3 weeks ago

    Hi @discombobulated2

    Thank you for the follow-up and for sharing these specific observations!

    You’re right that the plugin’s validator can sometimes be noisy. It runs local checks based on Google’s documented rules, but Merchant Center can still accept products depending on how the feed is submitted, which is why you may see green in Google while our validator still flags things.

    Your note about global attributes is really helpful. If you’re open to it, sharing which attributes weren’t respected and whether they were set on the parent product or variations would help us narrow this down.

    This will help us investigate if there’s a specific edge case we need to address. If you’d prefer, you can also open a GitHub issue at https://github.com/woocommerce/google-listings-and-ads/issues with reproduction steps, and our team can look into it further.

    Thanks again for sharing your experience!

Viewing 3 replies - 1 through 3 (of 3 total)

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