Perpetual Notice to Upgrade Plugin

  • Resolved remedy17

    (@remedy17)


    6 years ago

    I have a paid version for this plugin, but plugin’s website support page does not allow creation of ticket, forcing me to create this support request. It doesn’t seem to have such a page, actually.

    Couple of weeks ago this plugin started notifying that I need to upgrade – I upgraded “successfuly”. The notice comes back the next day or so. The cycle repeats.

    Have you any suggestion to fix this? Here are the details I see when I hit “View version 2.5.5 details.” in WP Admin.
    **DETAILS** (probably the same as what I had seen in previous notices my version of WP is latest 4.9.5)

    Warning: This plugin has not been tested with your current version of WordPress.
    2.5.4 (03-22-2018)
    Fix: Updater class.
    Fix: Minor bug fixes.Version: 2.5.5
    Author: SoliloquyWP Team
    Last Updated: 2 years ago
    Requires WordPress Version: 4.4.0 or higher
    Compatible up to: 4.9.4

Viewing 3 replies - 1 through 3 (of 3 total)
  • akyusa01

    (@akyusa01)

    6 years ago

    Hi @remedy17 🙂

    I’m very sorry for any trouble, would you mind logging into your account and opening up a support question through your account please so that we can better assist you.

    Thanks

    Thread Starter remedy17

    (@remedy17)

    6 years ago

    Hi akyusa01,

    I did allow me to create a ticket. It looks like you fixed your ticket creation page. Thanks. Ticket created.

    Bryan Hadaway

    (@bhadaway)

    5 years, 9 months ago

    🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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