Title: Permissions issue Last modified: August 21, 2016 --- # Permissions issue * Resolved [FilipeOS](https://wordpress.org/support/users/filipeos/) * (@filipeos) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/) * Hi, * I have two site that are using BPs but I have issues with permissions. * Both sites don’t display the images and when I try to display the image, I get“ XXX.org 403 Forbidden Error Page”. * Also I’ve having this issue too “SSI error: recursion exceeded” * How I fix it? * I have last version of BPS. * Best regards * [http://wordpress.org/plugins/bulletproof-security/](http://wordpress.org/plugins/bulletproof-security/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066749) * Post a BPS Security Log error from your BPS Security Log that is relevant to the image file issue/problem. Please only post 1 or 2 relevant Security log entries. Thank you. * Thread Starter [FilipeOS](https://wordpress.org/support/users/filipeos/) * (@filipeos) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066750) * Hi, * It’s this? * ``` >>>>>>>>>>> 403 GET or Other Request Error Logged - August 26, 2013 - 9:41 am <<<<<<<<<<< REMOTE_ADDR: XXX Host Name: bl20-107-215.dsl.telepac.pt SERVER_PROTOCOL: HTTP/1.1 HTTP_CLIENT_IP: HTTP_FORWARDED: HTTP_X_FORWARDED_FOR: HTTP_X_CLUSTER_CLIENT_IP: REQUEST_METHOD: GET HTTP_REFERER: http://www.XXX.co.uk/wp-admin/media-new.php REQUEST_URI: /wp-content/plugins/bulletproof-security/403.php QUERY_STRING: HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.57 Safari/537.36 >>>>>>>>>>> 403 GET or Other Request Error Logged - August 26, 2013 - 9:41 am <<<<<<<<<<< REMOTE_ADDR: XXX Host Name: bl20-107-215.dsl.telepac.pt SERVER_PROTOCOL: HTTP/1.1 HTTP_CLIENT_IP: HTTP_FORWARDED: HTTP_X_FORWARDED_FOR: HTTP_X_CLUSTER_CLIENT_IP: REQUEST_METHOD: GET HTTP_REFERER: http://www.XXX.co.uk/wp-admin/post.php?post=641&action=edit REQUEST_URI: /wp-content/plugins/bulletproof-security/403.php QUERY_STRING: HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.57 Safari/537.36 ``` * Do you know how can I fix it please? * Best regards * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066751) * Do you have a plugin installed that hooks into the WordPress Media process and that does something additional with Media image files? Normally BPS does not interfere with the Media process whatsoever. * Looks like you will need to add this skip/bypass rule to BPS wp-admin Custom Code in this wp-admin Custom Code text box: **CUSTOM CODE WPADMIN PLUGIN FIXES: Add ONLY WPADMIN personal plugin fixes code here** * ``` # media-new.php & post.php skip/bypass rules RewriteCond %{REQUEST_URI} (media-new\.php|post\.php) [NC] RewriteRule . - [S=2] ``` * Click the Save wp-admin Custom Code button. Go to the Security Modes page and activate wp-admin BulletProof Mode again. Test if Media image file handling is working now and post the results of that test. * Thread Starter [FilipeOS](https://wordpress.org/support/users/filipeos/) * (@filipeos) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066753) * Hi, * Did not work. * Plugins I have on both sites: * ``` BulletProof Security Fast Secure Contact Form Limit Login Attempts OrangeSoda Keyword Density SEO-Tool - Keyword Density Checker SEO Ultimate (DEACTIVATED) WP-Auto Add Tags (DEACTIVATED) WP Evernote Site Memory WP Social Bookmarking Light WPtouch Pro Fancy Gallery Keyword Statistics ``` * I’ve tried to deactivate them but still nothing, I think it’s a BPS permission problem. * The images appear broken on site. * Best regards * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066754) * You have a Zeus Server. I am pretty sure that .htaccess code will not work on your Server type. Check with your Host and ask them about this. * [http://wordpress.org/support/topic/plugin-bulletproof-security-using-bullet-proof-security-on-zeus-server?replies=13](http://wordpress.org/support/topic/plugin-bulletproof-security-using-bullet-proof-security-on-zeus-server?replies=13) * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066755) * Delete the root and wp-admin .htaccess files so that your images will display correctly until you can get confirmation from your Host regarding .htaccess files on your Zeus Server. You may end up not being able to use BulletProof Modes and would only be able to use Login Security & Monitoring in BPS. * Thread Starter [FilipeOS](https://wordpress.org/support/users/filipeos/) * (@filipeos) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066756) * I’ve deleted the files and images are still broken. * After I upload images and try to see them I get * ``` Access Denied You are not allowed to see the page. If you have any queries about this error, please e-mail webmaster@this.domain. Back to www.XXX.co.uk homepage [ Powered by Zeus Web Server ] ``` * So it’s some folder permissions? Since I’ve changed them because BPS * Best regards * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066757) * Not really sure. Normally by deleting BPS .htaccess files you have completely removed BPS so this may not have anything to do with BPS. * Here are some help links below for your Host regarding the Zeus rewrite.script, which is the Zeus version of .htaccess files/code. * > The Zeus Rewrite functionality works in a similar way but has a slightly different > syntax. Simply create a file called ‘rewrite.script’ in your web directory > and enter your rewrite rules. * [http://www.names.co.uk/support/hosting/linux_hosting/1119-wordpress_rewrite_script.html](http://www.names.co.uk/support/hosting/linux_hosting/1119-wordpress_rewrite_script.html) * [http://www.names.co.uk/support/hosting/528-zeus_rewrite_rules_user_guide.html](http://www.names.co.uk/support/hosting/528-zeus_rewrite_rules_user_guide.html) * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066758) * If you changed your WordPress Permalink structure then try changing it back to what it was before. The logic being that since Zeus does not use mod_rewrite then you cannot use a Custom Permalink Structure and would have to use one of the Pretty Permalink settings instead or maybe it is possible to use the Zeus rewrite script. I know very little about Zeus Servers. * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066759) * Or of course you could switch to Linux based hosting. Your Host does also offer Linux hosting. * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066781) * Is this issue/problem resolved? If so, please resolve this Thread. If not, please post a status update. Thank you. * Thread Starter [FilipeOS](https://wordpress.org/support/users/filipeos/) * (@filipeos) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066782) * Hi, * I’ve changed theme and changed to apache. * I think its working good * Thanks * Plugin Author [AITpro](https://wordpress.org/support/users/aitpro/) * (@aitpro) * [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066783) * “…changed to apache…” – Very smart move. 😉 Zeus is being phased out and has either already reached EOL or is very close to EOL (End Of Life). Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Permissions issue’ is closed to new replies. * ![](https://ps.w.org/bulletproof-security/assets/icon-128x128.png?rev=1731938) * [BulletProof Security](https://wordpress.org/plugins/bulletproof-security/) * [Support Threads](https://wordpress.org/support/plugin/bulletproof-security/) * [Active Topics](https://wordpress.org/support/plugin/bulletproof-security/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bulletproof-security/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bulletproof-security/reviews/) ## Tags * [BPS](https://wordpress.org/support/topic-tag/bps/) * 13 replies * 2 participants * Last reply from: [AITpro](https://wordpress.org/support/users/aitpro/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/permissions-issue-7/#post-4066783) * Status: resolved