Title: Permission issue?
Last modified: August 20, 2016

---

# Permission issue?

 *  Resolved [mikerinos](https://wordpress.org/support/users/mikerinos/)
 * (@mikerinos)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/)
 * Hi!
 * I’ve already used your wonderful plugin a month ago. Everything went very smoothly.
   
   But this time I get that issue:
 * > Warning: ZipArchive::extractTo(/home/content/74/10412174/html/stats/.htaccess)[
   > ziparchive.extractto]: failed to open stream: Permission denied in /home/content/
   > 74/10412174/html/installer.php on line 574
   > Warning: file_get_contents(installer-data.sql) [function.file-get-contents]:
   > failed to open stream: No such file or directory in /home/content/74/10412174/
   > html/installer.php on line 614
   >  {“pass”:1,”table_count”:0,”table_rows”:-2,”
   > query_errs”:0}
 * Any idea?
 * [http://wordpress.org/extend/plugins/duplicator/](http://wordpress.org/extend/plugins/duplicator/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427219)
 * Hey Mikerinos,
 * Here is a helpful section on the FAQs page:
    -> Browse To: [http://lifeinthegrid.com/duplicator-faq/](http://lifeinthegrid.com/duplicator-faq/)-
   > Find Section: “3. Troubleshoot” -> See Area/Question: “Permission & System 
   Issues”
 * Hope that helps!
 *  Thread Starter [mikerinos](https://wordpress.org/support/users/mikerinos/)
 * (@mikerinos)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427292)
 * Thanks for the fast reply.
 * In fact I saw that help section already, and… nop it did not help. :/
 * I don’t really understand why it works the first time and now why I get that 
   issue…
 *  Thread Starter [mikerinos](https://wordpress.org/support/users/mikerinos/)
 * (@mikerinos)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427296)
 * ok found the issue, I was trying to install from the root and not from a custom
   folder.
    My fault.
 * Thanks again for your awesome plugin!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427354)
 * Sounds good! Also on a root folder you should be able to get around those issues
   if you temporarily set the perms to 777 and then be sure to set the directories
   back to 755 and files to 644…
 *  Thread Starter [mikerinos](https://wordpress.org/support/users/mikerinos/)
 * (@mikerinos)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427369)
 * Unfortunately, It’s hosted on godaddy (shared hosting account) and I cannot change
   root folder permission.
 * Thanks for the tips!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427374)
 * Ah that’s a bummer! Those crazy folks at godaddy 😉

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Permission issue?’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/permission-issue-1/#post-3427374)
 * Status: resolved