Support » Plugin: WooCommerce mPAY24 Gateway » permission error

  • Resolved admedia


    Wenn I activate the Plugin, then there is a message in the head “mPAY24 Gateway wurde installiert – Konfigurieren Sie die Einstellungen um zu starten :)” and a button “Zahlungsweisen”.
    Wenn I click on “Zahlungsweisen”, then there is an error: “Du hast nicht die erforderlichen Rechte, um auf diese Seite zuzugreifen.”
    I allready changed the permissions from the MPAY-Dir to 750, but it doesn´t work. What can I do?
    Do you also offer an german support?

Viewing 8 replies - 1 through 8 (of 8 total)
  • ps: I use wordpress 3.8.1

    Plugin Author datenwerk


    There is a compatibility issue with the current woocommerce version for the link “Zahlungsweisen” after activation. We will fix this in the next version.
    Meanwhile please go to the settings page via the menu Woocommerce -> Settings -> Checkout -> mPAY24.

    Yes, there is also german support, if you need. But in the wordpress support area we prefer english for general understanding.

    That means, that everything works (except the Link “Zahlungsweisen” in the Header-Meassage right after the activation)?

    Plugin Author datenwerk


    Yes everything worked in general. But we fixed this and some other problems in the new version 1.3. Please update the plugin in your installation.

    i have a test account.
    on the Admin -> woocommerce -> settings -> checkout -> mPay24

    i typed

    Username TEST &
    Password TEST

    but i dont know:

    Username PROD
    Password PROD

    should i left them blank or ?

    Plugin Author datenwerk


    For Testing it’s enough to fill in Username TEST and Password TEST.
    Don’t forget to check the checkbox “Enable Test Mode”.

    The other login you need for productive usage of the mpay24 gateway.

    İ can login here:

    but in my localhost with the username and password i get this answer:
    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn’t understand how to supply the credentials required.

    Plugin Author datenwerk


    The Username is the same for and SOAP API (used in the Gateway Plugin). But your passwords should be different. Please contact the mpay24 support if you need any assistence with your credentials.

Viewing 8 replies - 1 through 8 (of 8 total)
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