Support » Plugin: Vidtok Video Chat using Tokbox's OpenTok API » Permission Denied Error

  • Just installed the most recent Vidtok plugin via plugins page in my admin panel. I also created the required accounts with both Vidtok and Tokbox and entered the api / key / secret codes successfully. But, when I went to “Video Management” when I click on either “Create 1:1” or “Create Broadcast” (which btw is misspelled), a new tab opens in my browser with:

    403 Permission Denied
    You do not have permission for this request /mywordpress/dir/wp-content/plugins/vidtok-video-chat-using-tokboxs-api/vidtok-package/actions/create.php?type=broadcast

    (or type=individual)

    I am logged in as an administrator, so I don’t see why I would be denied access …

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