Support » Plugin: WordPress Backup and Migrate Plugin - Backup Guard » Permanent GIGANTIC Ad on Every Back End Page

  • For a few weeks now the plug-in puts a gigantic advertisement on the back end admin of EVERY SINGLE PAGE of your site. It wants you to give a review of the plug-in. You can click that you did, maybe later, whatever, doesn’t matter… It goes away until the page reloads or you go to a new page and then it’s back. Nothing will get rid of it, shy of removing the plug-in.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @tsart ,

    We are very sad to see this review.

    The plugin indeed has ads – like many other free plugins do. It doesn’t put ads on every backend page though. And it’s possible to close the ads whenever you wish, there is no forcing anything.

    Also, it’s possible to disable the ads, but it’s done with the premium version of our plugin. Thus we cannot discuss the premium version features here. If you wish, we can discuss it via email at support@backup-guard.com

    We are glad to see that the negative review wasn’t about the plugin functionality at all which is very important. And we do hope that working with the plugin in the future would change your mind and maybe even help reconsider this review.

    In any case, we will consider your feedback about the ads.

    If there is any other feedback you would like to share with us, we are all attention.

    Take care.

    BackupGuard Team

    Thread Starter tsart

    (@tsart)

    1. Your ad appears on the Dashboard, Media Library, every Settings page, every Appearance page, every Tools page, every Plugins page, every Users page, every Post page, every Page page, even on Custom Page Types. I can’t find a single back-end page where your ad does not appear. Yet you say it doesn’t appear on every backend page. I would be curious to know which one(s) it does not appear on because I cannot find any. I have taken plenty of screenshots.

    2. Yes, you can close the ads, but they return every single time the page is reloaded. You offer 4 buttons on the ad: an X close box at the top right, “I Already Did”, “You Worth It” and “Maybe Later”. Not a single one of these buttons prevents the ads from returning when the page is reloaded. You may say that is not “forcing,” but I would disagree.

    As far as functionality, I have only used your plugin as a secondary backup option and have never tried restoring from it, so I have only used it on faith that it would work if needed. Considering your response, my faith is very little now and I will solve this entire problem by finding another secondary backup solution.

    I will leave you with this question I’ve asked myself. If I cannot trust the functionality of the buttons on your own ad, how can I trust the functionality of the buttons on your plug-in either?

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @tsart ,

    Thank you for detailed descriptions in both point 1 and 2. We will surely look into this further and see what causes the ads appearing at such a frequency.

    As for the functionality: it should work as expected, thousands of users backup, restore and migrate each day. You can test restoring a backup and see how it works for you. If anything, we will be there for you – no worries about that.

    We really hope you will give us another working chance and get to use the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Permanent GIGANTIC Ad on Every Back End Page’ is closed to new replies.