Support » Plugin: FrescoChat Live Chat » permanent error —

  • Resolved Cheryl Rogers


    What’s up? Sent myself a test chat message while I was offline and when I went to retrieve the message by emaiing the bot,, I got a permenant error. This is the full text of the reply:

    Delivery to the following recipient failed permanently:

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain by [].

    The error that the other server returned was:
    550 #5.1.0 Address rejected.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sebastián Odena


    You have to send a chat message, not an email… open your IM app and send !off to the bot

    Sorry for not getting back sooner. Unfortunately, my site was down. It was something to do with htaccess having an additional s.

    This did work for me!

    Not sure how to get it to go online though. Assumed it automatically would be online when I was logged into WordPress, but apparently not. It would go online a little while and then not. When I clicked on it, I was still offline…


    Plugin Author Sebastián Odena


    It goes online when you are available at your gmail account.. you may use gtalk app to login in and stay online…

    Thank you so much! Great plugin!

Viewing 4 replies - 1 through 4 (of 4 total)
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