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[resolved] Permalinks issue after server move (9 posts)

  1. jacquelinegleason
    Member
    Posted 1 year ago #

    I upgraded to a "pro" package on BlueHost, so my server changed, and now my Home tab for all of my pages is still pointing to the old server's IP. I've tried to update my permalinks but it isn't changing. Additionally, my social media buttons are also broken and some of my photos didn't transfer properly. Please help. The BlueHost and I checked the "rewrite rules" and "mod_rewrite extension" but that's wasn't it. My site is nunziosaviano.com.

    Pls help.

  2. Tara
    Volunteer Moderator
    Posted 1 year ago #

    Have you contacted BlueHost about this?

  3. jacquelinegleason
    Member
    Posted 1 year ago #

    Yes, they are the ones that that ruled out the rewrite rules and eventually suggested I reach out to WP. Bluehost does not think it's their issue.

  4. Tara
    Volunteer Moderator
    Posted 1 year ago #

    did you follow this codex guide: http://codex.wordpress.org/Moving_WordPress

  5. jacquelinegleason
    Member
    Posted 1 year ago #

    Thank you for this. I wasn't actually given the chance to do any of this since as soon as I bought the upgrade package from BlueHost, the move began automatically.

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    So Bluehost carried out the move?

  7. jacquelinegleason
    Member
    Posted 1 year ago #

    Yes. I purchased the upgraded "pro" package and then immediately got an email that said, "Your Hosting Migration Has Started for NUNZIOSAVIANO.COM!". Five minutes later I got another email that said "Your Hosting Migration is Done for NUNZIOSAVIANO.COM!" and my site was then a mess.

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    Then you do need to speak to Bluehost about this. They should be experienced in moving WordPress sites and be able to sort this out for you.

  9. jacquelinegleason
    Member
    Posted 1 year ago #

    Thank you all. BlueHost did fix this for me. Again, thank you.

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