Title: Performance Problems caused by Jetpack Boost Last modified: July 12, 2023 --- # Performance Problems caused by Jetpack Boost * Resolved [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 11 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/) * Although I was able to create a critical css * [https://www.dropbox.com/s/u197inr9xhn1929/Screenshot%202023-07-12%2016.41.41.png?dl=0](https://www.dropbox.com/s/u197inr9xhn1929/Screenshot%202023-07-12%2016.41.41.png?dl=0) the health check detected at the same time that the critical css could not created. * [https://www.dropbox.com/s/vy9jzdos1d9dtfe/Screenshot%202023-07-12%2016.42.04.png?dl=0](https://www.dropbox.com/s/vy9jzdos1d9dtfe/Screenshot%202023-07-12%2016.42.04.png?dl=0) * Jetpack SSL Verfication BypassNoOffset between Jetpack server’s time and this server’s time.0Current Jetpack Version Option12.3:1688578855Previous Jetpack Version12.2.1:1686807665Jetpack Site PublicPublicJetpack Master User#2 YYYYYJetpack Offline ModeoffJETPACK_DEV_DEBUG ConstantoffCurrent User#2 YYYYYTokens definedBlog UserBlog Public KeyXp6QYW%iHijG6Ur0f2AYLSTT@gH#ARfIUser Public Key0InyPKqjF$HkvzB9* Glueeyb@6C^v!1NJetpack Version12.3Jetpack Directory/www/htdocs/xxxxx/kuechenlatein/ wp-content/plugins/jetpack/Plan TypefreeServer Variable HTTP_HOSTkuechenlatein. comServer Variable SERVER_PORT443Server Variable HTTPSonServer Variable REMOTE_ADDR79.247.174.180Trusted IP{“trusted_header”:”REMOTE_ADDR”,”segments”:1,”reverse”:false}Full Sync Status{“ started”:”Thu, 01 Jan 1970 00:00:00 +0000″,”finished”:”Thu, 01 Jan 1970 00:00: 00 +0000″,”progress”:[],”config”:[]}Sync Queue Size0Sync Queue Lag0 secondsFull Sync Queue Size0Full Sync Queue Lag0 secondsIDC URLs{“home”:”https:\/\/kuechenlatein. com”,”siteurl”:”https:\/\/kuechenlatein.com”,”WP_HOME”:”https:\/\/kuechenlatein. com”,”WP_SITEURL”:”https:\/\/kuechenlatein.com”}IDC Error OptionfalseIDC Opt- in1Connection TestsAll Pass. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fperformance-problems-caused-by-jetpack-boost%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/page/2/?output_format=md) [→](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/page/2/?output_format=md) * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 11 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16906336) * I was able to generate the critical css manually * [https://www.dropbox.com/scl/fi/a7l98zw2m6k7azptujyku/Screenshot-2023-07-19-14.17.48.png?rlkey=731cdr4x9aabpjrrdtfjcjgl9&dl=0](https://www.dropbox.com/scl/fi/a7l98zw2m6k7azptujyku/Screenshot-2023-07-19-14.17.48.png?rlkey=731cdr4x9aabpjrrdtfjcjgl9&dl=0) * but why shows site health always the error, that the critical css could not be generated? * [https://www.dropbox.com/scl/fi/7a0cr37qivw2t13nyyp3g/Screenshot-2023-07-19-14.19.22.png?rlkey=0le3z8cjmg8p9qznwb1ckcsl1&dl=0](https://www.dropbox.com/scl/fi/7a0cr37qivw2t13nyyp3g/Screenshot-2023-07-19-14.19.22.png?rlkey=0le3z8cjmg8p9qznwb1ckcsl1&dl=0) * [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/) * (@bruceallen) * Happiness Engineer * [2 years, 10 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16922129) * Hi [@kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * I ran some tests on your site, and it seems that although your domain has a valid SSL certificate, it is still possible to access your site via HTTP. Your visitors and search engines can use either HTTP or HTTPS to access your site. * This is an issue for search engines, since it often causes confusion and duplicate content, but it is also an issue for your site’s communication with Jetpack Boost, as our system does not know whether it should connect to your site via one or the other address. * To solve this issue, I would recommend that you change your site’s URL to HTTPS( you can do so under Settings > General in your dashboard), and then ask your host for help redirecting all traffic from HTTP to HTTPS. * If your host is unable to help with that, you can follow the instructions here to do so: [https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/](https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/) * Once that’s done, try to reconnect your site to Jetpack once again; that should solve your issue. * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 10 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16926181) * I followed your advice, my site’s URL is already changed * [https://www.dropbox.com/scl/fi/hw3ctc1d9n49dx5avzex7/https.JPG?rlkey=460n0q3ogoqicreg7m98lg3ea&dl=0](https://www.dropbox.com/scl/fi/hw3ctc1d9n49dx5avzex7/https.JPG?rlkey=460n0q3ogoqicreg7m98lg3ea&dl=0) * obviously I still have a redirection problem * Plugin Support [Alin (a11n)](https://wordpress.org/support/users/alinclamba/) * (@alinclamba) * [2 years, 10 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16943357) * Hi [@kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * Thank you for updating the site URL. Well done! * However, I can see that the site is still loading over multiple URLs, like `http:// kuechenlatein.com` or `https://www.kuechenlatein.com`. I’d recommend trying to ask your hosting provider for help and redirect all these URLs to a single one,` https://www.kuechenlatein.com`. Let us know if you can do this. * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 10 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16959290) * Thanks, I asked for help, but they didn’t answered yet * Plugin Support [Animesh Gaurav](https://wordpress.org/support/users/bizanimesh/) * (@bizanimesh) * [2 years, 10 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16979428) * Hey [@kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) – In situations like this, where technical issues are involved from the site’s server, it’s often best to directly reach out to your hosting provider. They have the expertise and resources to address and resolve issues specific to their services. * You can try to contact them again from a different medium or the same medium through which you contact them before. Thank you for your understanding, and I look forward to hearing from you soon. 🙂 * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 10 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16980319) * Finally it is not longer possible to access my site via HTTP, it is redirectet to [https://kuechenlatein.com](https://kuechenlatein.com) * I startet the critical css manually [https://www.dropbox.com/scl/fi/5odqn91jw4ae6j3roctze/Screenshot-2023-08-17-14.36.53.png?rlkey=4sgcb4hp5uzqna816ld8zo8tx&dl=0](https://www.dropbox.com/scl/fi/5odqn91jw4ae6j3roctze/Screenshot-2023-08-17-14.36.53.png?rlkey=4sgcb4hp5uzqna816ld8zo8tx&dl=0) * After starting , the health check is good [https://www.dropbox.com/scl/fi/lo4wbyvhl5d3n3asg6jfz/Screenshot-2023-08-17-14.39.25.png?rlkey=0v127s38et8d9zs78rtetzhdn&dl=0](https://www.dropbox.com/scl/fi/lo4wbyvhl5d3n3asg6jfz/Screenshot-2023-08-17-14.39.25.png?rlkey=0v127s38et8d9zs78rtetzhdn&dl=0) * After generating the critical css [https://www.dropbox.com/scl/fi/70at1uf9p299ijy90u8uf/Screenshot-2023-08-17-14.49.56.png?rlkey=owvee3wk4mnlngbbsswwza503&dl=0](https://www.dropbox.com/scl/fi/70at1uf9p299ijy90u8uf/Screenshot-2023-08-17-14.49.56.png?rlkey=owvee3wk4mnlngbbsswwza503&dl=0) Although the critical css was generated, Health check still reports, that the critical css could not generated[https://www.dropbox.com/scl/fi/ursxx4dengb7udl00bsbi/Screenshot-2023-08-17-14.52.35.png?rlkey=bxwc1e92zc5z2ztyoljav61qg&dl=0](https://www.dropbox.com/scl/fi/ursxx4dengb7udl00bsbi/Screenshot-2023-08-17-14.52.35.png?rlkey=bxwc1e92zc5z2ztyoljav61qg&dl=0) * The problem still exists … - This reply was modified 2 years, 10 months ago by [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/). * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-16997227) * After uptdating to Version 2.0.1 it is getting worser * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17018307) * Problem still exists after updating to 2.0.2 * What can I do, no anwer anymore? * Plugin Author [Adnan Haque (a11n)](https://wordpress.org/support/users/adnan007/) * (@adnan007) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17025848) * Hi [@kuechenlatein](https://wordpress.org/support/users/kuechenlatein/)! I am sorry to learn that you are still facing this issue. From your screenshot, only one critical CSS file was generated. Ideally, there will always be more than one. * After looking at the stats, it appears that the critical CSS generator timed out while trying to load some pages of your site. The critical CSS generation happens in your browser, so it is essential that the browser tab is open and there is a stable internet connection while generating critical CSS. If it is still failing while you are trying on a stable connection, please reach out to your host and they might be able to help you. * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17027771) * I have a stable internet connection and nothing else happens meanwhile in the browser. I was able to generate the critical css yesterday * [https://www.dropbox.com/scl/fi/5lmawqexubco1eik40g0l/Screenshot-2023-09-05-16.58.03.png?rlkey=pgdca6bhuhc4bc6c9ga56lwmt&dl=0](https://www.dropbox.com/scl/fi/5lmawqexubco1eik40g0l/Screenshot-2023-09-05-16.58.03.png?rlkey=pgdca6bhuhc4bc6c9ga56lwmt&dl=0) * But health check still has the performance problems caused by Jetpack Boost when I opened the dashboard today * [https://www.dropbox.com/scl/fi/1kucl815cmn0soeihhbca/Screenshot-2023-09-05-16.58.36.png?rlkey=4m1u36tsg53b5trfbbrfmx8b4&dl=0](https://www.dropbox.com/scl/fi/1kucl815cmn0soeihhbca/Screenshot-2023-09-05-16.58.36.png?rlkey=4m1u36tsg53b5trfbbrfmx8b4&dl=0) * I did not post anything new! - This reply was modified 2 years, 9 months ago by [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/). - This reply was modified 2 years, 9 months ago by [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/). * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17028258) * generated a new critical css [https://www.dropbox.com/scl/fi/c913j2th5robevdoie6op/Screenshot-2023-09-05-20.06.10.png?rlkey=opfw7csbcv991ghrz405jdi8d&dl=0](https://www.dropbox.com/scl/fi/c913j2th5robevdoie6op/Screenshot-2023-09-05-20.06.10.png?rlkey=opfw7csbcv991ghrz405jdi8d&dl=0) and the error still exists in health check [https://www.dropbox.com/scl/fi/c2uicrhjn0dwt57hr0ek8/Screenshot-2023-09-05-20.08.00.png?rlkey=slq1suc73e26sjh96bupwle35&dl=0](https://www.dropbox.com/scl/fi/c2uicrhjn0dwt57hr0ek8/Screenshot-2023-09-05-20.08.00.png?rlkey=slq1suc73e26sjh96bupwle35&dl=0) * Any ideas what to do? * Plugin Author [Adnan Haque (a11n)](https://wordpress.org/support/users/adnan007/) * (@adnan007) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17049465) * Hello again! * It seems like your site is still only generating one critical CSS file and timing out for the rest. This is likely a firewall or hosting limitation. * The critical CSS generator needs to load several pages of your site. This may be triggering a page load limit set by a firewall, or exhausting the resources available from your host. * From here I would recommend two things. 1. Try disabling other plugins for testing purposes and see if you can generate critical CSS and the health check goes away. If this is successful, a plugin is limiting the requests. Try to find out which plugin is causing it. 2. Contact your hosting provider and explain this issue. Mention that you need to load several pages subsequently without cache. * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17055667) * I did as you recommended. I activated the troubleshooting mode and activated only jetpack boost [https://www.dropbox.com/scl/fi/w2y80yc36j3zz5sqb4enl/Screenshot-2023-09-16-11.42.54.png?rlkey=4zkr5wh8p8rkq1mkyxf9ss58p&dl=0](https://www.dropbox.com/scl/fi/w2y80yc36j3zz5sqb4enl/Screenshot-2023-09-16-11.42.54.png?rlkey=4zkr5wh8p8rkq1mkyxf9ss58p&dl=0) and generated sucessfully a critical css a few minutes later[https://www.dropbox.com/scl/fi/qhg61m1ci5jowvu4aaoh6/Screenshot-2023-09-16-11.57.23.png?rlkey=o0xiym3c30fpu1rcipmiyxjyt&dl=0](https://www.dropbox.com/scl/fi/qhg61m1ci5jowvu4aaoh6/Screenshot-2023-09-16-11.57.23.png?rlkey=o0xiym3c30fpu1rcipmiyxjyt&dl=0) And health check recognized a performance problem caused by *drum roll* jetpack boost[https://www.dropbox.com/scl/fi/3iwxsa3u5fjfansq9yx5l/Screenshot-2023-09-16-11.59.17.png?rlkey=ayig3butud5rlgkjahqlhc0aj&dl=0](https://www.dropbox.com/scl/fi/3iwxsa3u5fjfansq9yx5l/Screenshot-2023-09-16-11.59.17.png?rlkey=ayig3butud5rlgkjahqlhc0aj&dl=0) * Unfortunately the problem is caused by jetpack boost itsself I used Version 2.1.1 Why does this happen although I sucessfully generated the critical css? * Same result in real modus - This reply was modified 2 years, 9 months ago by [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/). * Thread Starter [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * (@kuechenlatein) * [2 years, 9 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/#post-17055861) * Adennum: to load several pages subsequently without cache. The inquiry with my provider: It is possible to load several pages without cache. Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/page/2/?output_format=md) [→](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/page/2/?output_format=md) The topic ‘Performance Problems caused by Jetpack Boost’ is closed to new replies. * ![](https://ps.w.org/jetpack-boost/assets/icon.svg?rev=2818794) * [Jetpack Boost - Website Speed, Performance and Critical CSS](https://wordpress.org/plugins/jetpack-boost/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack-boost/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack-boost/) * [Active Topics](https://wordpress.org/support/plugin/jetpack-boost/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack-boost/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack-boost/reviews/) * 19 replies * 6 participants * Last reply from: [kuechenlatein](https://wordpress.org/support/users/kuechenlatein/) * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/performance-problems-caused-by-jetpack-boost/page/2/#post-17094156) * Status: resolved