Support » Plugin: Product Feed PRO for WooCommerce » Per Product Shipping Rates not included

  • Resolved aumjosh

    (@aumjosh)


    Hello,
    We are having an issue where we need to include our shipping rates, but we are using the Per Product Shipping plugin, which stores the rates in a separate table.

    Here is the link to the plugin we are using:
    https://woocommerce.com/products/per-product-shipping/

    Is there a way for your plugin to add these rates into our feed?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi aumjosh,

    Thanks for using our plugin and reaching out to us. We have not added support for the “Per Product Shipping” plugin so changes are indeed that its not working.

    Have you tried adding the shipping field mapping to your feed?

    Best,
    Eva

    Yes, but I’m not sure which field to map. I assumed I couldn’t map their prices becaues they were stored in a custom table.

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi aumjosh,

    We don’t know how the “Per Product Shipping” plugin works but I assume it also uses (part) of the normal WooCommerce Shipping zone feature?

    You could try adding this field mapping to your feed configuration when you are trying to create a feed for Google Shopping or Facebook to see if it works:

    https://www.dropbox.com/s/belngdtkbzilepf/shipping-field.png?dl=0

    When the shipping costs are not being added to the feed then I am afraid the plugin is not compatible with ours.

    Best,
    Eva

    Plugin Contributor AdTribes.io Support Team

    (@evavangelooven)

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons now.

    Don’t hesitate to reach out again whenever you need our help.

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
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