Support » Plugin: VaultPress » super bad and slow support!

  • *** advice : do not get this service it has super bad and slow support! it’s a real waste of time !! you are better with any free backup service or plugin !!!! doing it manually is really better !!

    two dayes and no backup ! two dayes and no proffesional to talk to two days and no support …
    i am really tired of the slow slow slow slow support you offer!
    first i send a request for help … many hours later one of you respond
    the i reply to him with update …many many hours later another one replays to me and he does not know anything about my problem !
    so i explain to him from the start and last updates ….many many many hours later i manged to take a step in the right direction (not thanks to you!) but you so called service is not working so i send you 2 mails and many many many many hours later my problem is still the same and your support is enjoying there time probably chatting with friends or watching tv !!
    really the worse paid service (and probably unpaid too) i’ve ever used !!
    the question is do even care to answer or since you already got the money so it does not matter !?
    ** update: ok your wonderful, shameful performance continues!!
    2 days are gone and still your miraculous service cant backup my site! wow!!
    and to make things even worse your unprofessional, extraordinary slow support is doing all they can to do nothing !!!
    bad bad bad bad service!!!
    i payed many to get smothering done not to wast my time talking to some unprofessional, lazy, unorganized armatures !
    so would you please do your job you get paid for ??

    *** advice : do not get this service it has super bad and slow support! it’s a real waste of time !! you are better with any free backup service or plugin !!!! doing it manually is really better !!

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