Title: Pending Payment
Last modified: February 6, 2022

---

# Pending Payment

 *  Resolved [blastostitch](https://wordpress.org/support/users/blastostitch/)
 * (@blastostitch)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/pending-payment-28/)
 * All my amazon orders are stuck in pending payment status and never complete. 
   Here is what I get in the log files.
 *     ```
       01-08-2022 @ 13:24:52 - XhhzjF - WC_Gateway_Amazon_Payments_Advanced::process_payment - Info: Beginning processing of payment for order 313220 for the amount of 30.00 USD. Checkout Session ID: 375475b1-d246-4c62-add0-93f0390036d9.
       01-08-2022 @ 13:24:52 - XhhzjF - WC_Gateway_Amazon_Payments_Advanced::process_payment - Updating checkout session data for #313220.
       01-08-2022 @ 13:24:52 - XhhzjF - WC_Amazon_Payments_Advanced_API::update_checkout_session_data - Checkout Session ID 375475b1-d246-4c62-add0-93f0390036d9
       {
           "data": {
               "paymentDetails": {
                   "paymentIntent": "AuthorizeWithCapture",
                   "canHandlePendingAuthorization": false,
                   "chargeAmount": {
                       "amount": "30.00",
                       "currencyCode": "USD"
                   }
               },
               "merchantMetadata": {
                   "merchantReferenceId": 313220,
                   "merchantStoreName": "Embroidery Super Deal",
                   "customInformation": "Created by WC_Gateway_Amazon_Pay\/2.0.3 (Platform=WooCommerce\/5.9.0)"
               }
           },
           "headers": []
       }
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpending-payment-28%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/pending-payment-28/#post-15336666)
 * Hey [@blastostitch](https://wordpress.org/support/users/blastostitch/)
 * Hope you are doing well!
 * there should be more details on the logs, or its only that?
 * Best,
    Christian
 *  Thread Starter [blastostitch](https://wordpress.org/support/users/blastostitch/)
 * (@blastostitch)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/pending-payment-28/#post-15339351)
 * Yep, its only that.
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/pending-payment-28/#post-15341544)
 * Hey [@blastostitch](https://wordpress.org/support/users/blastostitch/) ,
 * Hope you are doing well!
 * Please contact us at WooCommerce.com > My Account > Support. You may need to 
   create an account before you can access that page.
    Please include a link to 
   this forum thread, so that we can keep track of what’s already been done. We 
   will be able to help you further there.
 * Best,
    Christian
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/pending-payment-28/#post-15387290)
 * Hey there,
 * Since we haven’t heard back from the OP in a while, I’m going to mark this as
   resolved – if you have any further questions, you can start a new thread.
 * Best,
    Christian

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Pending Payment’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-amazon-payments-advanced/assets/icon-
   256x256.png?rev=3193173)
 * [Amazon Pay for WooCommerce](https://wordpress.org/plugins/woocommerce-gateway-amazon-payments-advanced/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/pending-payment-28/#post-15387290)
 * Status: resolved