Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Pending Donation & Monthly Donations

  • Resolved healthresourcepartners

    (@healthresourcepartners)


    Hello,

    I set up the Donate plugin, but when anyone uses the credit card function, they get a pending a message. I added an endpoint to my strip account as was recommended online and in other messages on this forum, but I still get the same pending message.

    I used these isntructions: https://www.wpcharitable.com/documentation/setting-up-a-stripe-webhook/

    I’m still getting this message with a yellow warning sign:

    “Payment Pending: Your donation is currently processing.”

    I’ve checked that testing mode disabled and am all out of ideas. We have a fundraising donation on Tuesday, so a speedy solution would be greatly appreciated.

    Also, is there a way to opt in with monthly donations on your plugin?

    Thank you!
    -Kelsey

    The page I need help with: [log in to see the link]

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  • healthresourcepartners

    (@healthresourcepartners)

    I added a url and enabled an IPN in PayPal as was suggested on your website. However, this doesn’t seem to be working. There are some forums that seem to suggest using elementor with your plugins may cause issues. Would that be the issue here? I am using elementor. If so, what is the most up to date code to add? Thank you!

    Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    Hi @healthresourcepartners,

    The page you’ve linked to is not using the GiveWP plugin, and the documentation you’ve linked to is for WPCharitable. Please reach out to them, as we are not in any way affiliated with WPCharitable.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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