Peer to Peer not recognising Anonymous

  • Resolved chiradeep3110

    (@chiradeep3110)


    1 year, 10 months ago

    Hi,

    I’m trying to implement the Peer to Peer plugin.
    The payment gateway is supported and working fine. But if I select Anonymous donor, still their name comes up in the donor wall of the P2P page.

    When fetching donor wall thru the short code on any other page, then the Anonymous donations are marked as anonymous.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    1 year, 10 months ago

    Hi, @chiradeep3110.

    Glad you reached out.

    We are happy to help you with that, but we need to do so via Priority Support because we are not allowed to support premium plugins on the WordPress.org Forums.

    So, please message us via https://givewp.com/priority-support and our team will help you with that.

    Have a great day! 🙂

    Thread Starter chiradeep3110

    (@chiradeep3110)

    1 year, 10 months ago

    @matheusfd Thanks for the update. We are using the plugin via GPLDL. The GiveWP plans are so far out of our budget.

    But out of curiosity, doesn’t the ‘Anonymous’ function of a donation fall under the GiveWP plugin which is free?

    My other doubt, involves 2 premium plugins instead. guessing I’m in wrong place with that question.

    Also, is there an option of paid support?

    Thanks

    Plugin Support Matheus Martins

    (@matheusfd)

    1 year, 10 months ago

    Hi, @chiradeep3110.

    Yes, the anonymous feature is included in the free version.

    And regarding paid support, as soon as a plan is bought, you will have access to priority support and we’ll be able to help you with our premium add ons.

    Thanks for using GiveWP! Have a great day.

Viewing 3 replies - 1 through 3 (of 3 total)
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