Title: PDOE Exception?
Last modified: December 20, 2017

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# PDOE Exception?

 *  [dt123](https://wordpress.org/support/users/dt123/)
 * (@dt123)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/pdoe-exception/)
 * Hi. I am about ready to start configuring the Mailpoet3 plugin but I am getting
   the following dashboard error messages that I have not experienced before with
   any other plugins. I am also now noticing that backend edits making database 
   r/w are causing the page to just spin (not finish task). Wondering if I am the
   only one experiencing this?
 * MailPoet Error: PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server
   has gone away in /home/my/public_html/wp-content/plugins/mailpoet/vendor/j4mie/
   idiorm/idiorm.php:503
    Stack trace: #0 /home/my/public_html/wp-content/plugins/
   mailpoet/vendor/j4mie/idiorm/idiorm.php(503): PDOStatement->execute() #1 /home/
   mysalus1/public_html/wp-content/plugins/mailpoet/vendor/j4mie/idiorm/idiorm.php(
   1906): ORM::_execute(‘SELECT * FROM `…’, Array, ‘default’) #2 /home/mysalus1/
   public_html/wp-content/plugins/mailpoet/vendor/j4mie/idiorm/idiorm.php(685): 
   ORM->_run() #3 /home/mys/public_html/wp-content/plugins/mailpoet/vendor/j4mie/
   paris/paris.php(135): ORM->find_one(NULL) #4 /home/mys/public_html/wp-content/
   plugins/mailpoet/vendor/j4mie/idiorm/idiorm.php(2261): ORMWrapper->find_one()#
   5 /home/mysalus1/public_html/wp-content/plugins/mailpoet/lib/Models/Setting.php(
   65): ORM->__call(‘findOne’, Array) #6 /home/my/public_html/wp-content/plugins/
   mailpoet/lib/Config/Populator.php(342): MailPoet\Models\Setting::getValue(‘db_version’,‘
   3.0.0-beta.33’) #7 /home/mys/public_html/wp-content/plugins/mailpoet/lib/Config/
   Populator.php(62): MailPoet\Config\Populator->convertExistingDataToUTF8() #8 /
   home/mys/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(15):
   MailPoet\Config\Populator->up() #9 /home/my/public_html/wp-content/plugins/mailpoet/
   lib/Config/Initializer.php(94): MailPoet\Config\Activator->activate() #10 /home/
   my/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(157): MailPoet\
   Config\Initializer->runActivator() #11 /home/my/public_html/wp-content/plugins/
   mailpoet/lib/Config/Initializer.php(125): MailPoet\Config\Initializer->maybeDbUpdate()#
   12 /home/my/public_html/wp-includes/class-wp-hook.php(286): MailPoet\Config\Initializer-
   >initialize(”) #13 /home/my/public_html/wp-includes/class-wp-hook.php(310): WP_Hook-
   >apply_filters(NULL, Array) #14 /home/my/public_html/wp-includes/plugin.php(453):
   WP_Hook->do_action(Array) #15 /home/my/public_html/wp-settings.php(450): do_action(‘
   init’) #16 /home/my/public_html/wp-config.php(88): require_once(‘/home/my/…’)#
   17 /home/my/public_html/wp-load.php(37): require_once(‘/home/mys/…’) #18 /home/
   my/public_html/wp-admin/admin.php(31): require_once(‘/home/my/…’) #19 /home/my/
   public_html/wp-admin/post.php(12): require_once(‘/home/mys/…’) #20 {main}

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/pdoe-exception/#post-9812982)
 * Hi [@dt123](https://wordpress.org/support/users/dt123/),
 * Please refer to PHP Extensions [here in this article](http://beta.docs.mailpoet.com/article/152-minimum-requirements-for-mailpoet-3#php_extension).
 * And please contact your hosting provider’s technical support for further assistance.
 *  Thread Starter [dt123](https://wordpress.org/support/users/dt123/)
 * (@dt123)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/pdoe-exception/#post-9821268)
 * Thanks for the reply. Error appears to be random. Host is Siteground. Will keep
   an eye on this as it is strange, but does popup.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PDOE Exception?’ is closed to new replies.

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## Tags

 * [pdoexception](https://wordpress.org/support/topic-tag/pdoexception/)

 * 2 replies
 * 2 participants
 * Last reply from: [dt123](https://wordpress.org/support/users/dt123/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/pdoe-exception/#post-9821268)
 * Status: not resolved