Support » Fixing WordPress » PDFs stop loading

  • Hello, our WP site is no longer loading PDFs (

    The PDFs start to load and then just hang. I have tried on different machines and with different browsers – all have the same issue.

    In Firefox, I am able to right click and save as, but this does not work in IE.

    This is a public site and we have people contacting us regarding the same issue.

    Any help would be appreciated. Thanks.

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  • Update: I installed Chrome and it works. I can get the PDFs to open outside Firefox and IE but they still hang in the browser. 2 PDFs are working, the rest don’t load – I have compared document properties and they’re all the same. I have reuploaded the PDFs and renamed them – same problem. Looking around on the web and in the WP forums it appears this is a common problem but with varying causes (caching, themes, etc.) As a work around I have now uploaded the PDFs on our primary website (which is not Word Press but Typo3) and they load with no problems. Very frustrating.

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