Support » Plugin: PDF Flipbook, 3D Flipbook WordPress - DearFlip » PDFs not loading when using Beaver Builder

  • Resolved chadslifex

    (@chadslifex)


    When I first create PDFS on this website, everything works properly. And when I view the page while I’m logged in, everything appears properly as well.

    However, when I log out or view the page in an incognito window, then the PDF flipper always pauses and gets stuck in the 2-7% range.

    All plugins are updated, and this just started recently. We use Beaver Builder theme and builder.

    Thanks in advance for any help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    This is more related to missing CSS file.
    The PDF has loaded and 7% is enough to start a flipbook.

    But the required CSS files ‘dflip.min.css’ are no where loaded.

    Are you using any CSS combiner, minify or any plugin that does some modification to CSS files? Please remove that and try.

    That CSS file is loaded in homepage but not in that very page.
    It can also be a cache issue, clear cloudflare cache, plugin cache.

    Best Regards,
    DearHive

    Thread Starter chadslifex

    (@chadslifex)

    Thanks – that is helpful!

    Can you please provide the full path of the dflip.min.css file? We use WP Rocket on our site, and this will enable us to add the plugin to the CSS safelist.

    Also, is the code for the Dflip plugin on every page or just the pages where it is used?

    Thanks again!

    Plugin Author DearHive

    (@dearhive)

    Hi,

    The link is:
    https://ebyland.com/wp-content/plugins/3d-flipbook-dflip-lite/assets/css/dflip.min.css

    It’s added in all pages. Files are mostly cached once they are loaded.

    Best Regards,
    DearHive

    • This reply was modified 3 months ago by DearHive.
    • This reply was modified 3 months ago by DearHive.
    Thread Starter chadslifex

    (@chadslifex)

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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