PDF won't open in safari

  • Resolved doulou

    (@doulou)


    7 years, 9 months ago

    Hi

    I got excited when I found this plugin, however, it’s not working on Safari for my client nor me when I test it on Safari – all we get is a blank page.

    It works fine in Chrome and Firefox.

    If I can get it working for Safari, we’re going to buy the premium version, but I obviously don’t want to do this until we know it works on all platforms.

    I hope you can help, I’ve spent ages writing custom css so the page it appears on looks good and really don’t want to have to start again with another plugin!

    Many thanks in advance

    https://wordpress.org/plugins/pdf-embedder/

Viewing 3 replies - 1 through 3 (of 3 total)
  • danlester

    (@danlester)

    7 years, 9 months ago

    Thanks for your message and sorry to hear you’re having some issues.

    Please could you send me a link to the page containing the PDF? Email to contact@wp-pdf.com

    I may not pick up replies here.

    Regards,

    Dan

    ludophil

    (@ludophil)

    6 years, 11 months ago

    Hi,

    I use the premium version of your plugin on a client’s site and it works well. Easy to use, nice set of features. Good job!

    We noticed though that some PDFs are not rendered correctly on Safari. They work fine on Chrome and Firefox. Example (look at p.3):

    https://www.copanational.org/en/test-pdf/

    Thanks for your support.

    bdbrown

    (@bdbrown)

    6 years, 11 months ago

    @ludophil – If you have questions regarding the premium version of this plugin please contact the vendor on their official support site:

    https://wp-pdf.com/contact/

    The vendors are the best resource for support of commercial products. Also, as the vendor is aware, they cannot offer support for commercial products in this forum. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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