Support » Plugin: WP Booklet » PDF Upload Option Not Appearing

  • I want to use the WP-Booklet plugin with PDF files, but I can’t get the option to appear when I go to Add New Booklet. I’ve checked the plugin FAQs.
    The Settings section comes up with this error:

    Can your server convert PDF files? No. Please contact your server administrator. The information below may help in troubleshooting the problem.

    Ghostscript status GPL Ghostscript 8.70 (2009-07-31) Copyright (C) 2009 Artifex Software, Inc. All rights reserved.

    Imagemagick status Version: ImageMagick 6.7.2-7 2016-06-17 Q16 Copyright: Copyright (C) 1999-2011 ImageMagick Studio LLC Features: OpenMP

    PDFInfo status pdfinfo version 0.12.4 Copyright 2005-2009 The Poppler Developers – Copyright 1996-2004 Glyph & Cog, LLC

    Is uploads directory writable by web server? Yes

    Basically, everything is should be there but it still says the server can’t convert PDF files.
    I’ve talked with my Hosting company and they’re happy to install anything I need to get this working, but they don’t know what the problem is.

    Does anyone know what my Host and I are missing?

    Thanks in advance.

Viewing 16 replies (of 16 total)
  • codettes



    I have the same issue with the latest version of the plugin, and the latest version of WP (4.7.4). My host is WPengine.

    Do you have any idea how I can fix that?

    Thank you!

Viewing 16 replies (of 16 total)
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