Title: PDF upload fails
Last modified: April 3, 2017

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# PDF upload fails

 *  Resolved [mediegruppen](https://wordpress.org/support/users/mediegruppen/)
 * (@mediegruppen)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/pdf-upload-fails/)
 * Hi
 * When trying to load some PDF files, it fails with the following error:
 * Fatal error: Uncaught GuzzleHttp\Exception\ClientException: Client error: `POST
   https://s3.eu-central-1.amazonaws.com/... resulted in a`400 Bad Request` response:
   <Error>`MalformedXML`<Message>The XML you provided was not well-formed or did
   not validate against our publis (truncated…) in …/wp-content/plugins/ilab-media-
   tools/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:111 Stack trace:#
   0 …/wp-content/plugins/ilab-media-tools/vendor/guzzlehttp/guzzle/src/Middleware.
   php(65): GuzzleHttp\Exception\RequestException::create(Object(GuzzleHttp\Psr7\
   Request), Object(GuzzleHttp\Psr7\Response)) #1 …/wp-content/plugins/ilab-media-
   tools/vendor/guzzlehttp/promises/src/Promise.ph in …/wp-content/plugins/ilab-
   media-tools/vendor/ilab/ilab-aws-sdk/src/Multipart/AbstractUploadManager.php 
   on line 135
 * Note – the … is to keep a bit privacy 🙂 The upload has been tested in Chrome
   and Firefox (on OSX) as well as IE on a PC.
 * Suggestions?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/)
 * (@interfacelab)
 * [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9065792)
 * Should be resolved 1.4.1
 *  Thread Starter [mediegruppen](https://wordpress.org/support/users/mediegruppen/)
 * (@mediegruppen)
 * [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9072722)
 * Hi
 * I have tried to update to the newest version, but then I get this error and the
   website breaks:
 * Fatal error: Access level to Rocket_Sitemap_Preload_Process::task() must be public(
   as in class WP_Background_Process) in (…)wp-content/plugins/wp-rocket/inc/classes/
   background-processing.php on line 0.
 * You could believe, that it’s due to the WP Rocket plugin, but if I disable that
   one, then the error is the same – just with a WooCommerce reference. And if I
   disable the WooCommerce, then.. the same.
 * If I disable the ILAB Media Tools plugin, then the website runs flawless again.
 * Suggestions?
 *  Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/)
 * (@interfacelab)
 * [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9073872)
 * Can you give me a complete list of plugins that you are using?
 *  Thread Starter [mediegruppen](https://wordpress.org/support/users/mediegruppen/)
 * (@mediegruppen)
 * [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9073902)
 * Hi
 * Sure – here it is [https://cl.ly/3l1I2y1o3p1e](https://cl.ly/3l1I2y1o3p1e)
 * Thanks
 *  Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/)
 * (@interfacelab)
 * [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9076318)
 * Just updated the plugin with a fix. Let me know how it goes.
 *  Thread Starter [mediegruppen](https://wordpress.org/support/users/mediegruppen/)
 * (@mediegruppen)
 * [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9076805)
 * Hi
 * Great job – it works! Thanks a lot!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘PDF upload fails’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [mediegruppen](https://wordpress.org/support/users/mediegruppen/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/pdf-upload-fails/#post-9076805)
 * Status: resolved