• Resolved Josh Willett

    (@joshwillett)


    Hi there,

    By default does the plugin attach the PDF Invoice’s to admin emails?

    It works for the customers emails for the ‘Completed Order’ notification however it isn’t being attached to the ‘New Order’ notification email to admins.

    Can we change this please?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @joshwillett,

    We have assessed the scenario and here is how it works.

    The new order emails are always sent along with the customer’s processing order email. There are no emails sent to admin when an order is marked as completed.

    Assuming that you have set only COMPLETED status for generating invoices, the PDF won’t be attached with the new order email sent to admin when the order is in processing state. If you both admin and customer want to receive the invoice PDF in email, please set PROCESSING status for the settings Generate invoice for order statuses.

    Thread Starter Josh Willett

    (@joshwillett)

    Thank you so much for the confirmation!

Viewing 2 replies - 1 through 2 (of 2 total)
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