Title: PDF not printing
Last modified: August 22, 2016

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# PDF not printing

 *  Resolved [forkmedia](https://wordpress.org/support/users/forkmedia/)
 * (@forkmedia)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/pdf-not-printing/)
 * Version: 1.4.13 of WooCommerce PDF Invoices & Packing Slips
 * In the past day or two clicking on the Save As PDF mini-icon (the one with the
   downward arrow) stopped working. The Printing mini-icon works fine.
 * I get the beginning of the download, like this for example, j8OIrrjg.pdf.part,
   but it never completes. Worked fine through the past several hundred invoices
   until this week. I can usually force a popup menu by clicking and holding on 
   the PDF icon and selecting Save Link As…but the previous functionality was much
   easier.
 * Also, when a buyer enters the name of their country as United States, it appears
   in the invoice template on the same line or above the line with the city and 
   state or province. How can I fix that? This doesn’t happen with orders from Canada.
   I looked at my custom template but didn’t grok how to do it.
 * [https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [forkmedia](https://wordpress.org/support/users/forkmedia/)
 * (@forkmedia)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/pdf-not-printing/#post-5527873)
 * The PDF download problem was related to the browser. After encountering other
   oddities, I reinstalled Firefox and everything works fine now.
 * Stll wondering how to fix the Country field on the PDF output.
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/pdf-not-printing/#post-5527923)
 * Hi There,
    The country field is added by WooCommerce by default, or rather, WooCommerce
   leaves it out by default if it’s different from the shop base location defined
   in the WooCommerce settings. You will notice that this address format is different
   for each country. I don’t know why it’s being displayed on the same line, I just
   set my shop base to Canada and a US order printed “United States (US)” on the
   last line… Are you using any other filters to alter the way the address is displayed/
   formatted? How is the address formatted in the WooCommerce emails?
 * If it’s the same in the WooCommerce emails (which I suspect), you have to look
   for the cause in WooCommerce.
 * Hope that helps!
    Ewout

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘PDF not printing’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/pdf-not-printing/#post-5527923)
 * Status: resolved