PDF not loading

  • Resolved Bien

    (@jacobien)


    3 years, 7 months ago

    When I use the shortcode and I want to open the pdf in the front-end the pdf is not opening/showing. What went wrong?

    Many thanks in advance of your early reply.

    • This topic was modified 3 years, 7 months ago by Bien.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Bien

    (@jacobien)

    3 years, 7 months ago

    I see now that This only happen when you uses the details list style

    Freddie Jacobs

    (@freddiejacob)

    3 years, 7 months ago

    @jacobien If the pdf file is downloading or you can save the file by clicking the save link or save the file, it’s mean the plugin is working fine and if the file is not opening after download then you need to install any PDF viewer like Adobe PDF Reader, Foxit Reader to view the file.

    Also, provide the URL of the page where you are facing the problem, so that we can test and diagnose the actual problem.

    Thanks,
    Team ibulb.work

    Thread Starter Bien

    (@jacobien)

    3 years, 7 months ago

    Hi Freddi,

    Many thanks for your early reply. The file can not be downloaded only in the details style. In the list and in the icons style it works fine. You can now use the file attached in the first mail.

    Many thanks again for your early reply.
    Regards

    • This reply was modified 3 years, 7 months ago by Bien.
    Freddie Jacobs

    (@freddiejacob)

    3 years, 7 months ago

    @jacobien Let me check and diagnose the actual issue I’ll update you ASAP.

    Thanks
    Freddie

    Freddie Jacobs

    (@freddiejacob)

    3 years, 7 months ago

    @jacobien We are releasing version 1.6.4 with this release, please check and confirm if it has been fixed.

    Thanks,
    Freddie

Viewing 5 replies - 1 through 5 (of 5 total)
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